TROUBLESHOOTING
WARNING: Turn off and unplug heater and let cool before servicing. Only a
qualifi ed service person should service and repair heater.
Note: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM
When ignitor button is
pressed in, there is no spark
at ODS/pilot
POSSIBLE CAUSE
1. Ignitor electrode
positioned wrong
2. Ignitor electrode broken
3. Ignitor electrode not con-
nected to ignitor cable
4. Ignitor cable pinched or
wet
5. Broken ignitor cable
6. Bad piezo ignitor
REMEDY
1. Replace pilot assembly
2. Replace pilot assembly
3. Reconnect ignitor cable
4. Free ignitor cable if
pinched by any metal or
tubing. Keep ignitor cable
dry
5. Replace ignitor cable
6. Replace piezo ignitor
1. Turn on gas supply or open
equipment shutoff valve
2. Turn control knob to pilot
position
3. Turn to PILOT/IGN position.
Fully press in control knob
while pressing ignitor button
4. Continue holding down
control knob. Repeat ignit-
ing operation until air is
removed
5. Contact local propane/LP
gas company
6. Clean ODS/pilot (See
Cleaning and Maintenance,
page 17) or replace ODS/
pilot assembly
7. Replace gas regulator
When ignitor button is
pressed in, there is a spark
at ODS/Pilot but no ignition
1. Gas supply turned off or
equipment shutoff valve
closed
2. Control knob is not in pilot
position
3. Control knob not fully
pressed in while pressing
ignitor button
4. Air in gas lines when in-
stalled
5. Depleted gas supply (pro-
pane/LP gas)
6. ODS/pilot is clogged
7. Gas regulator setting is
not correct
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CAUTION: Never use a wire, needle or similar object to clean ODS/pilot.
This can damage ODS/pilot unit.
