SuperiorFireplaces.us.com
127119-01C
22
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fi re department.
IMPORTANT:
Operating fi replace insert where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette
smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These
odors will disappear over time.
POSSIBLE CAUSE
1. Fireplace insert burning vapors from
paint, hair spray, glues, cleaners, chemi-
cals, new carpet, etc. (see IMPORTANT
statement above)
2. Low fuel supply (propane/LP only)
3. Gas leak. See Warning statement above
1. Not enough fresh air is available
2. Low line pressure
3. ODS/pilot is partially clogged
1. Gas leak. See Warning statement above
2. Control valve defective
1. Foreign matter between control valve and
burner
2. Gas leak. See Warning statement above
1. Improper log placement
2. Drafts or other air currents affecting fl ame
pattern
3. Air holes at burner inlet blocked
4. Burner fl ame holes blocked
REMEDY
1. Open window and ventilate room. Stop
using odor causing products while fi re-
place insert is running
2. Refi ll supply tank (propane/LP only)
3. Locate and correct all leaks
(see Checking
Gas Connections,
Page 12
)
1. Open window and/or door for ventilation
2. Contact local natural gas company
3. Clean ODS/pilot
(see Cleaning and Main-
tenance,
Page 18
)
1. Locate and correct all leaks
(see Checking
Gas Connections,
Page 12
)
2. Replace control valve
1. Take apart gas tubing and remove foreign
matter
2. Locate and correct all leaks
(see Checking
Gas Connections,
Page 12
)
1. Properly locate logs
(see Installing Logs,
Page 14
)
2. Eliminate source of drafts around heater
3. Clean out air holes at burner inlet. Periodi-
cally repeat as needed
4. Remove blockage
OBSERVED PROBLEM
Fireplace insert produces unwanted odors
Fireplace insert shuts off in use (ODS
operates)
Gas odor even when control knob is in OFF
position
Gas odor during combustion
Dark residue on logs or inside of fi replace
insert.
NOTE:
After removing all causes of
residue deposits, completely clean fi replace
and appliance of all residue before reusing
appliance
