SuperiorFireplaces.US.com
900806-00NC
22
TROUBLESHOOTING
Continued
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
Fireplace produces unwanted odors
1. Fireplace burning vapors from paint, hair
spray, glues, etc. (See IMPORTANT state-
ment above)
2. For propane/LP gas, low fuel supply
3. Gas leak.
See Warning statement at top of
page
1. Ventilate room. Stop using odor caus-
ing products while fi replace is running
2. Contact local propane/LP supplier
3. Locate and correct all leaks
(see Gas
Line Hook-Up,
Page 12
)
Gas odor even when control knob is in OFF
position
1. Gas leak.
See Warning statement at top of
page
2. Control valve defective
1. Locate and correct all leaks
(see Gas
Line Hook-Up,
Page 12
)
2. Replace control valve
Gas odor during combustion
1. Foreign matter between control valve and
burner
2. Gas leak.
See Warning statement at top of
page
1. Take apart gas tubing and remove
foreign matter
2. Locate and correct all leaks
(see Gas
Line Hook-Up,
Page 12
)
Dark residue on logs or inside of fi replace
1. Improper log placement
2. Air holes at burner inlet blocked
3. Burner fl ame holes blocked
4. Improper venting or excessive blockage
5. Excessive amounts of embers and pan mate-
rial
1. Properly locate logs
2. Clean out air holes at burner inlets.
Periodically repeat as needed
3. Remove blockage or replace burner
4. Have vent system inspected, including
termination cap. Remove any restric-
tions or obstruction
5. Clear excess embers until a minimum
gap of 1/2" remains under the grate
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fi re department.
IMPORTANT:
Operating fi replace where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke,
cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors.
