
SuperiorFireplaces.us.com
126829-01C
32
TROUBLESHOOTING
Continued
OBSERVED PROBLEM POSSIBLE CAUSE
REMEDY
Heater produces unwanted
odors
1. Heater burning vapors
from paint, hair spray,
glues, cleaners, chemi
-
cals, new carpet, etc. (See
IMPORTANT
statement
above)
2. Low fuel supply (propane/
LP only)
3. Gas leak.
See Warning
statement at top of page
1. Open window to ventilate
room. Stop using odor
causing products while
heater is running
2. Refill supply tank (pro-
pane/LP only)
3. Locate and correct all
leaks
(see Checking Gas
Connections,
Page 16
)
Heater shuts off in use (ODS
operates)
1. Not enough fresh air is
available
2. Low line pressure
3. ODS/pilot is partially
clogged
1. Open window and/or door
for ventilation
2. Contact local natural or
propane/LP gas company
3. Clean ODS/pilot
(see
Cleaning and Mainte-
nance,
Page 27
)
Gas odor even when control
knob is in OFF position
1. Gas leak.
See Warning
statement at top of page
2. Control valve or gas con-
trol defective
1. Locate and correct all
leaks
(see Checking Gas
Connections,
Page 16
)
2. Replace control valve or
gas control
Gas odor during combustion
1. Foreign matter between
control valve and burner
2. Gas leak.
See Warning
statement at top of page
1. Take apart gas tubing and
remove foreign matter
2. Locate and correct all
leaks
(see Checking Gas
Connections,
Page 16
)
Log set cycles to pilot, but
room temperature drops to a
lower than ideal level before
log set comes back on
1. Optional Hand-held re-
mote control is too close
to heater (Remote-Ready
Models Only)
1. Move hand-held remote
control unit farther away
from the heater
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone.
Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT
:
Operating heater where impurities in air exist may create odors. Cleaning sup-
plies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc.,
create fumes. These fumes may mix with combustion air and create odors. These odors will
disappear over time.