SuperiorFireplaces.us.com
126829-01C
31
TROUBLESHOOTING
Continued
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
Yellow flame in front burner
during burner combustion
1. Not enough air
2. Gas regulator defective
1. Check burner(s) for dirt
and debris. If found, clean
burner(s)
(see Cleaning
and Maintenance,
Page
27
)
2. Replace gas regulator
Slight smoke or odor during
initial operation
1. Residues from manufac-
turing processes and logs
curing
1. Problem will stop after a
few hours of operation
Heater produces a whistling
noise when burners are lit
1. Turning control knob to HI
position when burners are
cold
2. Air in gas line
3. Air passageways on heat-
er blocked
4. Dirty or partially clogged
burner orifice(s)
1. Turn control knob to LO
position and let warm up
for a minute
2. Operate burners until air is
removed from line. Have
gas line checked by local
natural or propane/LP gas
company
3. Observe minimum instal-
lation clearances
(see
Pages 9 through 11
)
4. Clean burners
(see Clean-
ing and Maintenance,
Page 27
)
or replace burner
orifice(s)
White powder residue form-
ing within burner box or on
adjacent walls or furniture
1. When heated, vapors from
furniture polish, wax, car
-
pet cleaners, etc. may turn
into white powder residue
1. Turn heater off when us-
ing furniture polish, wax,
carpet cleaners or similar
products
Moisture/condensation no-
ticed on windows
1. Not enough combustion/
ventilation air
1. Refer to
Air for Combustion
and Ventilation
require-
ments
(
Page 6
)
Heater produces a clicking/
ticking noise just after burners
are lit or shut off
1. Metal expanding while
heating or contracting
while cooling
1. This is normal with most
heaters. If noise is ex-
cessive, contact qualified
service person