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INSTALLATION and OPERATION MANUAL
INSTALLATION and OPERATION MANUALINSTALLATION and OPERATION MANUAL
INSTALLATION and OPERATION MANUAL
when there is reason for urgency, the cus
-
tomer demands immediate replacement
of the product he has claimed warranty
for, before the decision as to the claim
has been made, said request shall be
accompanied by a Purchase requisition
from the Commercial Department. After
a decision for satisfaction of the claim
has been made, the Purchase requisition
mentioned above will be annulled by issu
-
ing a receipt for returned goods; with this
receipt the customer can purchase anoth
-
er product with the same price in case the
claim has proved grounded.
e)
NES Ltd. preserves the right to
make in situ reports from the claims they
have received, for the purpose of checking
every aspect that might be useful for bet
-
ter consideration of warranty claims; for
this reason the customer shall not make
any changes in installation conditions
which are reasons for the claim without
prior written consent of the Technical De
-
partment.
10.4. Limitation of liability
a)
NES Ltd. is not liable before the
customer, neither directly nor indirectly,
for any non-fulfillment or delay at apply
-
ing the warranty obligations which might
originate from external pressure of other
circumstances outside NES Ltd.
b)
The liability of NES Ltd. under
this Warranty Certificate is limited to the
abovementioned obligations and up to
the sum in accordance with the purchase
receipt of the product to be claimed; ex
-
cluded is any liability for indirect damages
such as loss of data at information appli
-
cations, loss of production thermal var
-
iations at the service, etc. which do not
violate the applicable regulations of any
country concerning product liability.
c)
Abovementioned warranty limi
-
tations will be applied in any cases, and
when they do not violate the regulations
in any country concerning product liabil
-
ity. If this circumstance annuls some of
preceding clauses, annulment will refer
only to this clause, while the others will
remain valid. In conclusion, excluded is
application of any Regulation pointed out
in this Warranty which violates the Law
23/July 10, 2003 and Directive 1999/44/
EU concerning water heaters and their
use on the territory of the EU.
Any other warranty right that is not men
-
tioned in this Warranty Certificate is ex
-
cluded
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