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ENGLISH 

ENGLISH 

Calle Verano, 51 - Polígono Industrial Las Monjas -28850 Torrejón de Ardoz - Madrid (ESPAÑA)

 

 

www.sulion.es

CIF  A28763647

+34 916774540

ATC: 

916749481 - [email protected]  /  

SAT :

 916749483 - [email protected]

Rotation direction: summer and winter options

The sliding switch controls the direction, whether clockwise or counterclockwise.

Summer option/down - 

or left-facing position (depending on the model) - The fan runs counterclockwise. The downwards air 

current creates a refreshing effect as indicated in diagram A.

Winter option/up - 

or right-facing position (depending on the model) - The fan runs clockwise. An ascending air current 

pushes hot air away from the fan area near the ceiling, as indicated in diagram B. This allows you to use less central heating.

Note:

 

Turn off the fan, lower the differential, and wait for it to come to a complete stop before changing the blade rotation 

direction with the sliding switch.

Balancing – Wobbling problems during fan operation

If the fan body wobbles during its operation, this is not a sign of malfunctioning (even if it wobbles a few centimeters). To 

reduce wobbling, you can, while the fan is off:

1. Check that all blades are properly fastened by tightening their screws.

2. Check the distance between each blade and the ceiling. Measurements to the ceiling can be carried out as shown in the 

following diagram. If variations exist and you have already correctly tightened the screws, check that all blades have the 

same shape. If any of them have a shape that is visibly different, this may be causing an imbalance during fan operation

If you have completed the previous steps and the wobbling has not resolved, you should apply dynamic balancing with the 

kit provided, as explained below:

1. Turn the fan on to the highest speed so that the greatest amount of wobbling is produced.

2. Turn off the fan. Select a blade and place a clip on it (see diagram) halfway between the fastening and the far edge of the 

blade.

1

2

Troubleshooting guide

Always consult this troubleshooting guide before contacting the technical service to avoid potentially unnecessary charges.

For your safety, ensure that the fan is not connected to power before attempting the solutions suggested in this troubleshoo-

ting guide.

Symptom

Probable causes 

Solution

1. The fan does not work 

(Important notice: The device 

must be disconnected from 

the power supply and the as-

sistance of a certified electri-

cian may be necessary)

A. The fuse is blown or the switch is “open”, disconnecting the 

power supply to the device

Check the fuses and switches on the device installation power circuit

B. System wiring connections are not adequately tightened

Check that wiring connections have been done correctly. They must 

be carried out by a certified electrician

.

C. The remote control is unresponsive

Replace the remote control battery if necessary. Otherwise, resyn-

chronize the transmitter and receiver.

D. No power supply

Check that the system has power and that it reaches the device.

2. Fan wobbling (follow the 

instructions in the “Wobbling” 

section of this manual)

A. The fan blades are not parallel to the ceiling

Follow the instructions indicated in the “Balancing” section of this 

manual.

B. Blade fastening screws are loose

Follow the instructions indicated in the “Balancing” section of this 

manual.

C. Deformed blades

Follow the instructions indicated in the “Balancing” section of this 

manual

.

3. Excessive noise when the 

fan moves

A. Upper canopy is touching the ceiling 

Lower the upper canopy, ensuring a separation from the ceiling of 

no less than 3 mm.

B. Blade fastening screws are loose

Tighten all fastening screws once again (but not excessively)

C. Ceiling mounting is loose

Retighten all ceiling mount screws

D. Incorrect remote control

Replace the remote control with that provided with the device. This 

must be supervised by a certified electrician. Contact the distributor

4. Mechanical noise

A. If this is the first use, leave the fan on for at least 8 hours. In the event that mechanical noise continues after this period, contact 

the technical service

5. The lights does not turn on

A. The light is defective

Replace the light

6. The fan turns but the air-

flow is inadequate

A. Incorrect blade rotation direction

The blades may be rotating in the opposite direction. Follow the di-

rections in the “Rotation Direction” section of this manual.

B. Inadequate distance between the ceiling and blades

Installing a fan without a shaft, flush with the ceiling, can reduce 

airflow.

C. Existence of nearby objects

There may exist objects in the room that block airflow.

D. Inadequate blade diameter

The fan chosen may be too small for the volume of the room where 

it is installed

Change in color temperature of the light.

You can change the color temperature of the light, turning off and on, with the wall switch, the remote control or in case of 

being an IoT fan from your terminal.

WARM

WARM

NEUTRAL

NEUTRAL

COLD

COLD

ON

ON

ON

ON

>20”

OFF

OFF

OFF

OFF

OFF

3. Turn on the fan and check whether the wobbling has improved or gotten worse. Turn it off once again and if the wobbling 

has not improved, place the clip on another blade. Repeat this process and determine on which blade it improves the 

wobbling.

4. Leave the clip on the blade that produces the best results. Move the clip forward or backwards on this blade until finding 

the position that offers the best results.

5. Afterwards, remove the clip and place one of the weights on the upper part of the center line of the blade at the position 

where the clip was located.

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