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9  TROUBLE SHOOTING 

Checks should be carried out by the installer or competent person only. 

Symptoms

Probable Cause

Recommended Action

No COLD Water 

Supply

Valves interrupting flow

Check the mains water supply has not been interrupted. 

Check the stopcock and all valves on the mains water 

supply are correctly installed. 

Check the stopcock and any valves on the mains supply are 

fully open. 

Reduced Pressure

Valves partly closed

Check the stopcock and any valves on the mains supply are 

fully open.

Strainers are blocked

Check the combination valve in-line strainer is not blocked 

– clean or replace as required 

Check strainers and any other fittings are not blocked – 

clean or replace as required.

Poor mains pressure

Check mains pressure has not reduced.

No Hot Water/ 

Heating

No Power to the 

Electrastream

Check the power to the Electrastream is ON – isolating 

switch .

Check the RCD or MCB have not tripped.

Power cut

Check mains supply as it may have been interrupted 

Error messages are 

displayed

Check for error messages on the control unit display.

Incorrect control setup

Check timers and target temperature on Electrastream 

Control unit are set  correctly.

Trip cut-out

Check over temperature cut-out, Reset system by switching 

heating and hot water OFF and allow for water to cool or 

run some hot water off, then remove cap and press the 

button. 

Check cylinder thermostat probe is installed correctly.

Hold probe in hand to check temperature rise/ correct 

operation of probe.

Trip cut-out

Check 16 Amp resettable thermal trips and 5 Amp Fuse in 

Electrastream Control Unit.

Incorrect valve installation

Check strainers and operation of mixing valve. 

Check cold water combination valve is fitted correctly.

Water Leaks

Turn off Electric supply, turn off the mains water supply to 

the house via the stopcock. Make allowance to store some 

cold water for necessities Open both cold and hot taps 

to drain the cylinders of water thus preventing any further 

leaks.

Poor Flow rate

Valves partly closed

Check all isolation valves are fully open

Check in line strainers and operation of mixing valve. 

Cold Water 

discoloured

Problem with mains supply

Check mains supply – it may have been interrupted 

Check water conditioner (when fitted) is operating 

correctly. 

Hot water discoloured Damage to coil

Cylinder coils may be fractured, consult Stuart Turner Ltd.

Содержание BEP 130

Страница 1: ...ction booklet with the home owner as it contains important guarantee maintenance and safety information BEP 130 Pt No 46727 BEP 150 Pt No 46728 Read this manual carefully before commencing installatio...

Страница 2: ...btu system suitable for flats apartments offices and other small dwellings STORAGE If this product is not to be installed immediately on receipt ensure that it is stored in a dry frost and vibration...

Страница 3: ...ome into contact with any electrical device before the electrical supply is turned back on z z The Electrastream unit must be commissioned by a competant person failure to do so will invalidate the gu...

Страница 4: ...removed from its packaging check for any damage prior to installation If any damage is found contact Altecnic Ltd within 24 hours of receipt Item Description Qty Item Description Qty Electrastream uni...

Страница 5: ...ing cupboards and enclosed compartments Humidity may also present a problem within airing cupboards For servicing and cylinder replacement clearance is required all round the cylinder recommended 100...

Страница 6: ...guarantee Higher water temperatures of 65 C and above can cause excessive scale The location and position of the water conditioner should be as per the manufacturer s recommendations 1 5 Check water p...

Страница 7: ...ffs The valve must be set to suit the pressure of the system refer to the manufacturer s instructions 1 12 Room thermostat not supplied A standard room thermostat with no built in timers or functions...

Страница 8: ...tor RCD MCB Cylinder TPR valve 6 bar Thermostatic mixing vlave Hot water outlet 22 mm connection Cold water supply 22 mm connection Combination valve including hot water PRV 6 bar Tundish Drain valve...

Страница 9: ...outlets prior to the Electrastream connection Both of these connections are for 22 mm pipe 3 2 Heating system a The total output from the Electrastream for hot water and heating is 9 kW 240 V having...

Страница 10: ...possible to and lower than the safety device with no more than 600 mm of pipe between the valve outlet and the tundish 3 5 The discharge pipe D2 The discharge pipe D2 from the tundish should Have a v...

Страница 11: ...Contain a mechanical seal not incorporating a water trap which allows water into the branch pipe without allowing foul air from the drain to be ventilated through the tundish b Be a separate branch pi...

Страница 12: ...ed for a straight length of 28 mm copper discharge pipe D2 from a G temperature relief valve is 18 m Subtract the resistance for 4 No 28 mm elbows at 1 0 m each 4 m Therefore the maximum permitted len...

Страница 13: ...current and temperature rating for the requirements of the Electrastream as well as all other electrical requirements within the property It is advised to turn the switch off when hot water and heatin...

Страница 14: ...d therefore only a mains cable not supplied is required to be installed through the cable gland located at the top of the RCD box This 3 core cable suitably sized is connected into the live neutral an...

Страница 15: ...15 Cont Fig 10 Wiring diagram standard arrangement...

Страница 16: ...system Grey vessel Maximum charge pressure 1 5 bar Maximum working temperature 90 C Maximum Working Pressure 3 bar Capacity 8 litres for maximum system expansion of 7 litres The vessel pre charged is...

Страница 17: ...arth wiring has been installed correctly b Check tri core heater cover Electrastream controller cover and all other electrical covers are correctly fitted c Check tundish is positioned so that any spi...

Страница 18: ...s failed see 5 17 HEAT 2 Indicates Eleement 2 is ON HEAT 2 Indicates heater element has failed see 5 17 HEAT 3 Indicates Eleement 3 is ON HEAT 3 Indicates heater element has failed see 5 17 VALVE Inid...

Страница 19: ...19 Cont Fig 12 Electrastream control unit display settings For error displays see 8 1...

Страница 20: ...within 2 of the set Target 65 C only one element will be on When the hot water is between 2 and 4 C below the set target then two elements will be on When the hot water within the cylinder is below 6...

Страница 21: ...re within the cylinder becoming too high the TPR valve will vent The heating system has its own Pressure relief valve PRV and in the event of the pressure within the heating system becoming too high t...

Страница 22: ...has to make special arrangements to the property s electrical supply to enable Electrastream to be used during both off peak and normal tariffs consult the installing electrician Boost can be used at...

Страница 23: ...er functions 4 How to set room thermostat 5 The function of the Pressure Relief Valves and Combination valve and that over pressure will cause steam and scalding water to be emitted from the discharge...

Страница 24: ...TPR valve and check that the water drains freely and safely to and from the tundish 10 Open combination PRV momentarily and close valve should shut off Repeat if valve sticks If valve will not shut o...

Страница 25: ...ths this is done by pressing the RCD Test or T button this should switch the supply off Reset RCD to On after test If the RCD appears not to be working correctly contact your installer or a qualified...

Страница 26: ...eat time t 60 o C 25 minutes 29 minutes Heat loss in 24 hrs 65 o C 0 97 kWh 1 06 kWh Heating System Expansion vessel size 8 litres Maximum system expansion 7 litres Expansion vessel pre charge pressur...

Страница 27: ...setup Check timers and target temperature on Electrastream Control unit are set correctly Trip cut out Check over temperature cut out Reset system by switching heating and hot water OFF and allow for...

Страница 28: ...hould not be run with all the radiators turned off unless there is a bypass valve in the system Check for air in the heating system Check that the cylinder temperature sensor has not been dislodged fr...

Страница 29: ...water that complies with current at the time of installation EU standards and is not fed with water from a private source d The unit must not be modified in any way e Being subjected to excessive pres...

Страница 30: ...30...

Страница 31: ...31...

Страница 32: ...Stuart Turner Ltd Henley on Thames Oxfordshire RG9 2AD ENGLAND Tel 44 0 1491 572655 Fax 44 0 1491 573704 info stuart turner co uk www stuart turner co uk Issue No 3619 1 02 Pt No 20908...

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