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Cont...
9 TROUBLE SHOOTING
Checks should be carried out by the installer or competent person only.
Symptoms
Probable Cause
Recommended Action
No COLD Water
Supply
Valves interrupting flow
Check the mains water supply has not been interrupted.
Check the stopcock and all valves on the mains water
supply are correctly installed.
Check the stopcock and any valves on the mains supply are
fully open.
Reduced Pressure
Valves partly closed
Check the stopcock and any valves on the mains supply are
fully open.
Strainers are blocked
Check the combination valve in-line strainer is not blocked
– clean or replace as required
Check strainers and any other fittings are not blocked –
clean or replace as required.
Poor mains pressure
Check mains pressure has not reduced.
No Hot Water/
Heating
No Power to the
Electrastream
Check the power to the Electrastream is ON – isolating
switch .
Check the RCD or MCB have not tripped.
Power cut
Check mains supply as it may have been interrupted
Error messages are
displayed
Check for error messages on the control unit display.
Incorrect control setup
Check timers and target temperature on Electrastream
Control unit are set correctly.
Trip cut-out
Check over temperature cut-out, Reset system by switching
heating and hot water OFF and allow for water to cool or
run some hot water off, then remove cap and press the
button.
Check cylinder thermostat probe is installed correctly.
Hold probe in hand to check temperature rise/ correct
operation of probe.
Trip cut-out
Check 16 Amp resettable thermal trips and 5 Amp Fuse in
Electrastream Control Unit.
Incorrect valve installation
Check strainers and operation of mixing valve.
Check cold water combination valve is fitted correctly.
Water Leaks
Turn off Electric supply, turn off the mains water supply to
the house via the stopcock. Make allowance to store some
cold water for necessities Open both cold and hot taps
to drain the cylinders of water thus preventing any further
leaks.
Poor Flow rate
Valves partly closed
Check all isolation valves are fully open
Check in line strainers and operation of mixing valve.
Cold Water
discoloured
Problem with mains supply
Check mains supply – it may have been interrupted
Check water conditioner (when fitted) is operating
correctly.
Hot water discoloured Damage to coil
Cylinder coils may be fractured, consult Stuart Turner Ltd.
Содержание BEP 130
Страница 15: ...15 Cont Fig 10 Wiring diagram standard arrangement...
Страница 19: ...19 Cont Fig 12 Electrastream control unit display settings For error displays see 8 1...
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