Stonex S9III Plus GNSS Receiver – User Manual
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Accessories
Accessories & Specific Parts Warranty
For Accessories provided by Stonex® with the instruments S10 GNSS the
following general warranty time is for reference:
Service Procedure
Repair/Service procedure for dealers:
(1) S/N of the instrument and a detailed description of the defect (sometimes
pictures or video) will be required to indicate the cause and problem.
(2) If dealer wants to repair an instrument under warranty period on their site:
1) If dealers don’t have the part in stock they have to send an official order to
STONEX® and pay for it and so STONEX® will send the new part to them so
they can repair the instrument.
2) When the repair is over, the dealer has to fill the “Spare Part Refund” module
and send it to the dedicated mail address.
3) Wait for STONEX®’s authorization SPR no;
4)When dealer receive the SPR authorization no they can send back to
STONEX® appointed office the broken part with attached the SPR module;
5) When STONEX® receives the broken part STONEX® shall verify it and if
everything is ok the cost of the part shall be refund ( refund will be done only
after check of the failure part and final approval of STONEX®).
(3) If the instrument needs to be sent back to STONEX® for
repair/replacement, dealer/customer has to send to STONEX® a “Returned
Merchandise Authorization (RMA)” before they send back the fault instrument.
STONEX® shall, at its sole discretion, decide on the place of performance for
work under warranty.
Environmental recycling
The cardboard box, the plastic in the package and the various parts of this
product have to be recycled and disposed of in accordance with the current
Batteries
7 months
Battery chargers
7 months
Adapters for battery chargers, Cables, Tribrach, Pole, Antennas
2 years
