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Appendix 4: Copyrights, warranty and
environmental recycling
(1)
are free from defects in materials or workmanship for generally 2 years (see
appendix 4 ).
a)
accessories or specific parts for which different limited warranty period shall
apply(see appendix 5).
(2)
have been tested/calibrated in proper working status prior to shipment.
The warranty period starts from date of first sale of the instruments. At its sole discretion,
under the warranty period, STONEX
®
Europe will repair the product or send parts for
replacement at its expense. STONEX
®
Europe agrees to repair or replace the defected
instrument within thirty (30 ) days only if STONEX
®
Europe recognizes that the defects of the
instrument are not caused by human factors or no obvious damage to its surface is visible.
STONEX
®
Europe warrants any new replaced parts or products are warranted to be free from
defects in materials and workmanship for
thirty (30) days or
for the remainder of the Limited
Warranty Period of the Product in which they are installed, whichever is longer. Faulty Parts
or Products replaced under this Limited Warranty shall become property of STONEX
®
Europe.
All products that have to be repaired have to be returned to our technical representative
office location via any delivery company the customer prefers, nevertheless STONEX
®
Europe
is not accountable for the unlikely event that the Products gets lost in transit.
Any damage inflicted by the customer or by third party after the products has been delivered to
the customer is excluded from the limited warranty as well any damage arising from an
improper use, from any action or use not provided for in the enclosed user guides and/or
manuals.
Shipping policy.
The Customer or the dealer is required to pay for the charges for shipping of fault
parts or instruments to STONEX
®
Europe representative office and STONEX
®
Europe is providing the shipping for return. Dealers needs to follow STONEX
®
Europe
repair/service procedure (see appendix 6) to achieve a better and prompt service result.
