44
7.3 TROUBLESHOOTING - MACHINE
PROBLEM
1
Power to machine is off.
1
Supply power to machine.
2
Blown fuse or tripped circuit.
2
Replace or reset.
3
Freeze-up (auger will not turn).
3
Turn off machine for 15 minutes, then restart.
4
High pressure cut-out tripped.
4
Wait until automatic reset for machine to start.
5
Front door not in place.
5
Assemble front door in place.
1
Drive belt failure.
1
Replace drive belt.
2
Consistency temperature setting is too
firm.
2
Turn Consistency Adjustment knob counter-
clockwise.
3
Refrigeration problem.
3
Check system. (See Section 5)
Product is too firm.
1
CutOut setting is too high.
1
Adjust the CutOut Consistency (See Section 3)
1
No vent space for free flow of cooling
air.
1
A minimum of 3" of vent space required. (See
Section 2)
2
Air temperature entering condenser is
above 100°F.
2
Change location or direct hot air away from
machine.
3
Condenser is dirty.
3
Clean the condenser. (See Section 3)
4
CutOut setting is too low.
4
Adjust the CutOut Consistency (See Section 3)
5
Stabilizers in mix are broken down.
5
Remove mix, clean, sanitize and freeze down
with fresh mix.
6
Auger is assembled incorrectly.
6
Remove mix, clean, reassemble, sanitize and
freeze down.
7
Product break down.
7
Drain, clean and sanitize machine. Fill with
fresh mix.
8
Refrigeration problem.
8
Check system. (See Section 5)
1
No mix in hopper.
1
Fill hopper with mix.
2
Drive motor overload tripped.
2
Wait for automatic reset.
3
Drive belt failure.
3
Replace drive belt.
4
Freeze-up (Auger will not turn).
4
Turn off cylinder, wait for 15 minutes, then
restart.
1
Worn drive belt.
1
Replace drive belt.
2
Freeze-up (Auger will not turn).
2
Turn off cylinder, wait for 15 minutes, then
restart.
3
Not tensioned properly
3
Adjust belt tension
1
Outside surface of rear auger seal is
lubricated.
1
Clean lubricant from outside of rear seal,
lubricate inside of seal and reinstall.
2
Rear seal missing or damaged.
2
Check or replace.
3
Seal o-ring missing, damaged or
installed incorrectly.
3
Check or replace.
4
Worn or scratched auger shaft.
4
Replace auger shaft.
1
Front door knobs are loose.
1
Tighten knobs.
2
Spigot parts are not lubricated.
2
See Section 3.
3
Chipped or worn spigot o-rings.
3
Replace o-rings.
4
O-rings or spigot installed wrong.
4
Remove spigot and check o-ring.
5
Inner spigot hole in front door nicked or
scratched.
5
Replace front door.
Front door leaks.
Product is too soft.
Product does not
dispense.
Drive belt slipping
or squealing.
Rear auger seal
leaks.
POSSIBLE CAUSE
REMEDY
Machine does not
run.
Machine will not
shut off.
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