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9. COMPLAINTS & WARRANTY
Please do not hesitate to contact our service team in one of the following ways if you
have technical questions, questions about our products or to order replacement parts:
Availability:
Monday to Friday from 9:00 am to 6:00 pm
Service hotline:
+49 (0)40 - 780 896 – 34* or +49 (0) 700 - 77 67 87 587**
Email:
URL:
http://www.SportPlus.org
*German national fixed-line network, call charges depend on your phone company/
your phone contract.
**Call charges depend on your phone company/your contract and may vary
depending on your phone company. Please contact your network provider/phone
company to enquire about current terms.
Please have the following information at hand when you call.
• User manual
• Model number (located on the title page of this manual)
• Description of accessory parts
• Accessory number
• Proof of purchase with purchase date
Please note:
Do
not
ship your product to our address without being prompted to do so by our
service team. The costs and risk of loss for unsolicited shipments will be borne by the
sender. We reserve the right to refuse to accept unsolicited shipments or to return the
corresponding merchandise to the sender carriage forward, that is, at the sender's
expense.
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