SORG Siro II, Руководство пользователя

Страница: 36 / 43

User manual of Siro II
page 36 of 43
19. Warranty clauses
I. Subject of Warranty
These warranty conditions are valid for wheelchairs from the limited company Sorg
Rollstuhltechnik GmbH & Co. KG. Legal claims out of deficiencies warranty of the
end-user with regard to the medical service centre or other service companies,
responsible for the patient's medical care, will not be affected.
II. Extent of Warranty
Sorg Rollstuhltechnik GmbH & Co. KG grants a warranty period of three years after
first use on frame parts and cross braces in accordance with the conditions from
section III and to the exclusion of section IV. With the warranty conditions, the end-
user is granted the right to claim substitute delivery and improvement(s) according
to paragraph 2.
In case production and/or material faults occur two years after first use, Sorg
Rollstuhltechnik GmbH & Co. KG will either replace the wheelchair partly or as a
whole or will repair the defective frame parts and the cross braces. After this
period, Sorg Rollstuhltechnik GmbH & Co. KG shall only be committed to replacing
the defective parts. Further claims for reduction, contract cancellation or
compensation will not be granted.
III. Claim Conditions
In order to put in a claim, the following conditions have to be met:
-
the wheelchair must be in first use
-
the wheelchair must be adapted by a specialist centre from the National
Health Service (NHS)
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the transmission of the full care must be carried out by the experts from the
NHS with enclosed list of faults
-
wheelchair adaptations may not exceed the designed completion of Sorg
Rollstuhltechnik GmbH & Co. KG, yet, in exceptional cases they may, as far as
an agreement with Sorg Rollstuhltechnik GmbH & Co. KG has been made
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Sorg Rollstuhltechnik GmbH & Co. KG's products may only be repaired and
extended by specifically qualified employees with the exclusive use of original
spare parts.