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Support Options
1
VAIO
®
User Guide and VAIO
®
Quick Start
The online VAIO
®
Computer User Guide and printed VAIO
®
Computer Quick Start provide you with information on how to
maximize your computer capabilities and solve common problems. To access the online user guide, click Start on the
Windows
®
taskbar, select Help and Support, and click on VAIO User Guide. The Quick Start is supplied in the box with your
computer.
2
Manuals and Online Help Files
The software preinstalled on your computer may come with an online manual. These manuals are stored on the hard disk
drive as online help files. You can find the help files from the Help menu under the specific software application. Some
software applications may come with a printed manual.
3
Operating System Online Support
Your computer comes preinstalled with Microsoft
®
Windows
®
. For operating system support, access Sony Computing Support
.
4
VAIO Support Agent
You can find VAIO Support Agent by clicking Start and then selecting Help and Support. Using advanced diagnostic
technology, Sony's VAIO Support Agent runs scheduled protections of your applications, network settings, and other
important software settings. When your software is protected, you can use VAIO Support Agent to repair software
problems by restoring your software to any of the previously protected states.
5
Sony PC Support
This service provides you with instant access to information on commonly encountered problems. Enter a description of your
problem and the Knowledge Database searches for the corresponding solutions online. You can access Sony Computing
Support at:
.
6
Sony Fax-on-Demand
This service, which requires a fax machine or your fax software, provides answers to commonly asked questions. You can
use this automated service to request a list of available topics, then select the topics that you want to receive. To contact
the Sony fax-on-demand service, call: 1-888-4-SONY-PC (1-888-476-6972).
7
Sony Customer Support
Software support is available free of charge for 90 days after the original date of purchase. You can call and speak with a
Sony Customer Support Representative without using your computer by calling: 1-888-4-SONY-PC (1-888-476-6972).
Page 167
Содержание VAIO PictureBook Computer
Страница 51: ...To carry the floppy disk drive Fold the floppy disk cable into the compartment on the right side Page 51 ...
Страница 63: ...Connecting VAIO Computers Page 63 ...
Страница 66: ...conditions Page 66 ...
Страница 98: ...Battery icon descriptions Battery icon Battery status Charging Fully charged Discharging No battery Page 98 ...
Страница 104: ...Typical expansion memory configuration Total System Memory MB On board MB Slot MB 128 128 0 256 128 128 Page 104 ...
Страница 112: ...DVgate application notes Page 112 ...
Страница 123: ...Troubleshooting Your Computer Page 123 ...
Страница 131: ...Troubleshooting the LCD Screen Page 131 ...
Страница 136: ...Troubleshooting the Mouse and Pointing Device Page 136 ...
Страница 140: ...Troubleshooting Drives PC Cards and Peripheral Devices Page 140 ...
Страница 146: ...Troubleshooting i LINK devices Page 146 ...
Страница 148: ...Troubleshooting Software Page 148 ...
Страница 156: ...Troubleshooting the Modem Page 156 ...
Страница 159: ...Troubleshooting Audio Page 159 ...
Страница 163: ...Troubleshooting Memory Stick Media Page 163 ...