105
Troubleshooting
A
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Cameras cannot be controlled.
Remote control registration has not
been performed.
Configure the settings that enable remote control.
For details, see “Remote Camera Connections and
Settings” (page 93).
The connection cable is faulty.
Check that cables that were properly connected are
being used.
For details, see “Connector Pin Assignments”
(page 113).
The baud rate of the connected
camera is incorrect.
Set the baud rate of the connected camera to
38,400 bps.
For details, refer to the instruction manual for the
camera.
The control buttons in the
[Camera] tab cannot be enabled.
Tracking is in progress in tracking
mode.
Stop tracking.
For details, see “Stopping tracking” (page 69) in the
“Using Tracking Mode” section.
A camera that is operating in
tracking mode suddenly points up
or down during tracking.
The [Pan/Tilt Limit] settings have
not been configured for the
camera.
Configure the [Pan/Tilt Limit] settings. You can
prevent the target from moving out of view during
tracking by doing so.
For details, see “Configuring tracking settings”
(page 67).
The movement range of the
camera is narrow during camera
control (pan/tilt).
The [Pan/Tilt Limit] settings have
been configured for the camera.
Reset the [Pan/Tilt Limit Setting] in the [Tracking
Settings] screen, or use the camera’s remote
controller to turn off the [Pan/Tilt Limit] settings.
For details on the [Tracking Settings] screen, see
“Configuring tracking settings” (page 67).
Camera images are displayed
upside down.
The settings on the camera are
upside down.
Check the vertical image flip setting on the camera.
For details, refer to the instruction manual for the
camera.
The up, down, left, and right
directions are reversed during
camera control.
The [Pan Reverse] and [Tilt
Reverse] settings in the [Camera
Settings] screen are not configured
correctly.
Configure the [Pan Reverse] and [Tilt Reverse]
settings in the [Camera Settings] screen.
For details, see “Configuring camera settings”
(page 49).
The [Pan Reverse] or [Tilt
Reverse] setting turns off during
startup or recall of presets, even
after it is enabled.
The camera does not support the
[Pan Reverse] or [Tilt Reverse]
setting.
The [Pan Reverse] and [Tilt Reverse] settings cannot
be configured on SRG-300H, EVI-H100V, or
EVI-H100S cameras.
I want to restore the factory default
conditions.
-
Contact your local Sony representative.
Configured date and time settings
change when the unit is restarted.
Incorrect date and time displays
may indicate that the internal
battery is low.
Contact your local Sony representative.
The touchscreens do not respond
to taps.
You are touching a screen that is
not related to the current
operation.
Do not touch the screen that is not related to the
current operation.
Symptom
Possible cause
Solution
Содержание AWS-750
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