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Problem
Possible Reason
What to do?
Flash Card
Flash Card Transfer
does not work (but
data.dat
file is
available).
The Compact Flash
Card was removed
during a recording.
Reset during
recording (Sensors
were inserted after
Program Start).
In both cases, please contact the
SOMNOmedics
hotline.
Flash card does not
initialize.
Wrong Drive chosen
for the Card Reader.
Check to ensure that the correct Drive was entered in
the
Folders
menu in the
Global Preferences
.
Reformat the Compact Flash Card using the
FAT
file
system.
Unable to format the
flash card from the
SOMNOpanel
.
Wrong Drive Letter
chosen for the Card
Reader.
Check to ensure that the correct Drive Letter was
entered in the
Folders
menu in the
Global
Preferences
.
Or:
Disconnect the Card Reader for about 10 seconds and
plug it in again. Alternatively, try using a different USB
port.
Open Windows Explorer and format Compact Flash
Card from here. Right click on the Drive associated to
the Compact Flash Card Reader and select
Format
from the drop down list.
Try connecting the card reader to another PC. Try
formatting on this computer. If it works, try reinstalling
it on the SOMNOmedics PC.
SOMNOpanel reports
that you are not
authorized to format
You are not
authorized to format
Please contact your Networking Support or Technical
Department to obtain the correct rights.
SOMNOscreen™ plus
reports
Wrong Flash
Card
– Please
Replace
or
Wrong
Hardware
– Change
Card
.
Wrong hardware ID
Either the Compact Flash Card was not initialized
correctly or the montage does not fit the
SOMNOscreen™ plus model you are trying to use it
on. Please check and initialize it again using the
correct montage.
A Recording cannot be
transferred from the
Compact Flash Card.
Hard disc reports
Insufficient
memory available
.
Archive all recordings and then delete them from the
hard disk.
Check to ensure that you have the correct rights to
save data from your System Administrator.
Wrong Drive Letter
chosen for the Card
Reader.
Check to ensure that the correct Drive Letter was
entered in the
Folders
menu in the
Global
Preferences
.