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24
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Elixo 500 3S io
fault and breakdown code display
Code
description
Comments
Solution?
E1
Cell safety autotest fault
The cell autotest is not satisfactory.
Check that "P07" is correctly configured.
Check the wiring of the cells.
E2
Programmable safety autotest fault The programmable safety input autotest is
not satisfactory.
Check that "P09" is correctly configured.
Check the programmable safety input wiring.
E3
Defective safety edge autotest
The safety edge autotest is not satisfactory.
Check that "P08" is correctly configured.
Check the safety edge wiring.
E4
Obstacle detection when opening
E5
Obstacle detection when closing
E6
Cell safety fault
Detection in progress on safety input for
longer than 3 minutes.
Check that no obstacles are causing the cells or safety edge to detect.
Check that "P07", "P08" or "P09" is correctly configured in relation to the
device connected to the safety input.
Check the safety device wiring.
Check that the photoelectric cells are correctly aligned.
E7
Safety edge safety fault
E8
Programmable safety fault
E10
Motor short circuit protection
Check the motor wiring.
E11
24V power supply short protection
Short circuit protection for input/outputs:
product and additional devices connected to
terminals 21 to 26 (orange light, photoelectric
cells (except BUS), code keypad, safety
edge) not operating
Check the wiring, then disconnect the power supply for 10 seconds.
N.B.: maximum accessories consumption = 1.2 A
E12
Hardware fault
The hardware auto tests are not satisfactory Repeat an order. If the fault persists, contact Somfy.
E13
Accessories power supply fault
The accessories power supply cuts
out following an overload (excessive
consumption)
N.B.: maximum accessories consumption = 1.2 A
Check the consumption of the connected accessories.
E15
Fault when the motor supplied by
the backup battery is first switched
on
Disconnect the backup battery and connect the motor to the mains to switch
it on for the first time.
For all other error codes or faults, please contact Somfy.
accessing memorised data
To access memorised data, select parameter "
ud
" then press "
OK
".
data
description
u0 to u1
Complete opening cycle
counter
global [Hundred thousands - ten thousands - thousands] [hundreds - tens - units]
u2 to u3
since last self-learning [Hundred thousands - ten thousands - thousands] [hundreds - tens - units]
u6 to u7
Cycle counter with obstacle
detection
global [Hundred thousands - ten thousands - thousands] [hundreds - tens - units]
u8 to u9
since last self-learning [Hundred thousands - ten thousands - thousands] [hundreds - tens - units]
u12 to u13
Pedestrian opening cycle counter
u14 to u15
Reset movement counter
u20
Number of monodirectional remote controls memorised for complete opening control
u21
Number of monodirectional remote controls memorised for pedestrian opening control
u22
Number of monodirectional remote controls memorised for remote lighting control
u23
Number of monodirectional remote controls memorised for auxiliary output control
u24
0 = no system key present, 1 = system key present
d0 to d9
Log of the last 10 faults (d0 most recent - d9 oldest)
dd
To clear the fault log: press and hold "
OK
" for 7 s.