1. Introduction: About SoloProtect ID Pro
SoloProtect ID Pro is the first dedicated lone worker device to support Video
Verification, Indoor Location, and Risk Messaging (automatic or manually delivered
notifications directed to a user’s device). The SoloProtect ID Pro is specifically
designed as an identity card holder which is easy to use and discreet to wear.
Containing mobile-phone (GSM/LTE) technology, the device enables a 24/7 link to a
dedicated, state of the art Alarm Receiving Centre (ARC) in the event a lone worker
requires assistance.
At the push of a button, a trained ARC Operator is listening to and watching (where
Video Verification is enabled) a potentially abusive or violent situation on your behalf
and recording for future use if necessary (as potentially admissible evidence in court
proceedings etc). The event handler will then escalate the situation in line with what
is an appropriate response - including alerting the Emergency Services through the
appropriate channels.
This Start Guide provides all the information you need to set up, operate and take
care of your SoloProtect ID Pro.
This document will detail:
• SoloProtect ID Pro Layout and Key Functions
• Initial Set Up and Care and Maintenance
• How to Use your SoloProtect ID Pro
If you are uncertain on the configuration of your device, please speak to your lone
worker manager.
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SoloProtect ID Pro Start Guide v1.02
© SoloProtect Ltd, 2019
