SKILTEC 9E DUETTE SKYLIFT POWERVIEW SYSTEM, Руководство по эксплуатации товара

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PRODUCT INFORMATION MANUAL
SECTION: 9E DUETTE
®
SKYLIFT POWERVIEW
®
SYSTEM
ISSUE DATE: NOVEMBER 2017 ORIGINATOR: SKILTEC
REPLACES ISSUE DATE: APPROVED BY: R.BOKTOR PAGE 26
Troubleshooting
If your shade is not operating correctly:
■
First review the guide that came with your control device.
■
Refer to the following troubleshooting procedures for specific solutions for your shade.
Problem The battery-powered shade does not operate using the manual control
button.
Solution Check to be sure batteries in the battery wand(s) are new or fresh. Replace the
batteries, if necessary. See “2.
Refer to “Joining a Shade to a Group” on
page 21 to program the shade to a group.” on page 2423.
Check that all cable connections are securely seated between the power cable
from the shade and the battery wand(s).
Problem The DC power supply-operated shade does not operate using the manual
control button.
Solution Make sure the DC power supply is plugged in and the wall outlet has power.
Check that all the cable connections are seated correctly. (Check the connection
between the power cable attached to the headrail and the power supply cable,
and between the power supply cable and the DC power supply).
Problem
The shade is not responding to the PowerView
®
remote.
Solution IMPORTANT:
A shade will not operate until it is joined to a group.
Check that the correct group number is selected.
Check that the batteries in the remote are correctly inserted and are fresh.
The LEDs that backlight the remote should come on full bright when
▲
STOP is
pressed.
Problem The shade stops before hitting the bottom rail.
Solution Adjust the tension brackets so that the tension cables are parallel to the
side rails.
Verify that the side rails are installed in the correct orientation.
Reset the travel limits. See “Resetting the Shade” on page 22.