134 Troubleshooting Tips
Section 5D
Troubleshooting Tips
⽧
⽧
⽧
Insufficient Signal Strength (page 135)
⽧
Messages Displayed on the Device LCD (page 135)
⽧
Cannot Connect to Wi-Fi (page 137)
⽧
Cannot Display the Home Page (page 137)
⽧
Cannot Connect to the 3G/4G Network (page 139)
⽧
Sprint Location Services Aren’t Working or Don’t Seem to Be Available (page 139)
⽧
GPS Fix Not Available (page 139)
⽧
Cannot Check for Updates (page 139)
⽧
Sounds Are Enabled, but the Device Doesn’t Generate Any Sounds (page 139)
General tips
●
Check the system events log. See “Exporting System Events” on page 120.
●
If some settings are preventing you from connecting to Wi-Fi, connect to the Overdrive 3G/4G
Mobile Hotspot through the USB to Micro B cable, and then change the settings. See
“Requirements for a USB Tethered Connection” on page 25 and “Making a Tethered Connection”
on page 25.
●
Go to
to access troubleshooting and other resources.
●
The knowledge base at the Sierra Wireless Web site (
sierrawireless.com/support/customer_help.aspx
)
may also be useful.
LCD Is Dark
The LCD is dark and is not displaying any text or icons if:
●
The device is turned on and:
䡲
The LCD is turned off (
Advanced Settings > Device > Display > LCD Backlight
).
䡲
The LCD is turned on, but the LCD is dormant (inactivity timeout). To make the LCD active,
briefly press the power button
on the device.
䡲
The device is in standby (low power) mode. To exit this mode, briefly press the power button
on the device.
●
The device is turned off.
To turn the device on:
a. Ensure a battery is inserted into the device.
Содержание AirCard W801
Страница 7: ...Section 1 Getting Started ...
Страница 13: ...Section 2 Setting up the Device ...
Страница 21: ...Section 3 Using Your Device ...
Страница 23: ...Power Button 17 Power Button 2 If the device LCD is blank press and hold the power button for two seconds ...
Страница 75: ...Reset Button 69 Reset Button 4 Put the battery compartment cover onto the device ...
Страница 79: ...Section 4 Settings ...
Страница 128: ...122 ...
Страница 129: ...Section 5 Resources ...
Страница 146: ...140 ...
Страница 147: ...Section 6 Technical Specifications and Regulatory Information ...