Siemens SIMATIC HMI series, Системное руководство

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7.8 Restore license key
Introduction
A license key is defective if:
● The license on the hard disk can no longer be accessed.
● The key can no longer be found during the transfer to the license data storage medium.
Restore
The license key can be restored through the "Support for License Management".
To contact your local agent for "Automation & Drives", search our contact database on the
Internet under:
● http://www.automation.siemens.com/partner/index.asp (
http://
www.automation.siemens.com/partner/index.asp )
Required information
If you contact "Support for License Management", have the following information ready:
● Company data (Name, Address, Country, Telephone/Fax...)
● Numerical inquiry code
● With regard to the license data storage medium:
– Article number of the product (e.g. "6AV...")
– Product designation in plain text
– Serial number (license number).
You can find this information on the "Certificate of License" (CoL).
See also
Basic license types and license types in WinCC (Page 198)
Internet: Contact person database (
http://www.automation.siemens.com/partner/index.asp )
Licensing
7.8 Restore license key
WinCC: General information and installation
System Manual, 02/2017, A5E40840020-AA
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