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SICHARGE Operating Manual ERK
Operating Manual, 02/2022, A5E48572458-AD

21

Faults

5

5.1

Fault clearance

Procedure in the event of a fault

If the charging station experiences a fault, proceed as follows:
1.

Check the display.

The following options are available for diagnostics:

–

Screen maintenance status: Open the screen by pressing a button for five seconds

(long press).

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Содержание Sicharge CC AC22-ERK

Страница 1: ......

Страница 2: ...g Manual ERK SICHARGE SICHARGE CC AC22 ERK SICHARGE Operating Manual ERK Operating Manual 02 2022 A5E48572458 AD Introduction 1 Safety information 2 Description 3 Operation 4 Faults 5 Appendix A List of abbreviations B ...

Страница 3: ...y by personnel qualified for the specific task in accordance with the relevant documentation in particular its warning notices and safety instructions Qualified personnel are those who based on their training and experience are capable of identifying risks and avoiding potential hazards when working with these products systems Proper use of Siemens products Note the following WARNING Siemens produ...

Страница 4: ... station structure 9 4 Operation 10 4 1 Status indicators 10 4 2 Display GUI 12 4 3 Charging process 15 4 3 1 Start charging 15 4 3 2 Completing the charging process 19 5 Faults 21 5 1 Fault clearance 21 A Appendix 24 A 1 Overview of article numbers 24 A 2 Information on weights and measures regulations 26 A 3 Debit card 30 A 4 Retrieving measured values 35 A 5 Transparency software 43 A 6 Contrac...

Страница 5: ...terial damage Dangerous situations Follow also vehicle specific operating instructions for the respective vehicle Validity of the documentation This document is valid as of software version V71 and hardware version V3 Changes compared to the previous version Compared to the 06 2021 edition this manual contains the following changes Adaptations to new HMI design Adaptations in the operating manual ...

Страница 6: ...cluding the open source software contained in it pursuant to the conditions applicable to the product Siemens accepts no liability for the use of the open source software over and above the intended program sequence or for any faults caused by modifications to the software For legal reasons we are obliged to publish the license terms and copyright notices in the original text Please also read the ...

Страница 7: ...ge their vehicles with the SICHARGE CC AC22 charging station Areas of application of the device Charging electrically operated vehicles in public and semi public areas Charging stations for depots car parks public parking areas and retail Stations for car to go projects Intended use The device is used to charge batteries in fully electric and plug in hybrid electric vehicles The charging station c...

Страница 8: ...plug to pull the charging cable out of the socket Do not grip by the cable itself Never touch the mains plug with wet hands Do not connect or disconnect any cables during a thunderstorm Risk of overheating and fire Using unauthorized accessories increases the risk of fire due to overheating Only use a charging cable approved for the vehicle Do not use an extension to connect the charging station t...

Страница 9: ...ing cable and socket Defective connectors or cables may cause fire Qualified personnel must shut down the unit and replace the damaged components immediately Do not bend or squeeze the charging cable do not run it over sharp edges and use it only within the permissible temperature range Check the sockets and the charging cable for damage ...

Страница 10: ...l 02 2022 A5E48572458 AD 9 Description 3 3 1 Charging station structure Status light Charging connection type 2 HMI Pushbutton Viewing window for meter Maintenance door RFID reader Option Fixed charging cable Figure 3 1 Charging station structure ...

Страница 11: ... status indicators Different colors and flashing signals indicate the current status of charging points 1 and 2 This signalizes to drivers if the charging station is available and what its status is The display also directly shows the required information LED status display charging point 1 LED status display charging point 2 Figure 4 1 LED status displays of the charging station ...

Страница 12: ...ng point is signing charging process Lights up yellow The charging point is connected to the vehicle No charging in progress Flashes yellow A cable is plugged in No authorization for charging because charging station is still in the signing process Pulsating blue light Charging process active The connected vehicle is receiving power Lights up blue Charging inactive The connected vehicle is not dra...

Страница 13: ... 4 2 Display GUI Start screen After power on or after a few seconds without operation command the station will show the start screen Charging point 1 Drawn energy charging point 1 Status display charging point 1 QR code for help function Display charging time charging point 1 Figure 4 2 Start screen ...

Страница 14: ...RK Operating Manual 02 2022 A5E48572458 AD 13 Operator guidance The user of the charging station is guided through the operating steps using graphics Some displays also show text references Primary language Secondary language Figure 4 3 Operator guidance ...

Страница 15: ...D Status display of the charging points The status displays on the HMI have the following meanings for the charging points Status display Meaning Charging point available Charging of an electric vehicle is possible Charging active Charging point reserved Charging point error Charging point inactive ...

Страница 16: ...ging station Grip the power plug to pull the charging cable out of the socket Do not grip by the cable itself Never touch the mains plug with wet hands Do not connect or disconnect any cables during a thunderstorm DANGER Risk of overheating and fire Using unauthorized accessories increases the risk of fire due to overheating Only use a charging cable approved for the vehicle Do not use an extensio...

Страница 17: ... the card reader Open operator app and scan QR code Figure 4 4 Authentication 4 Depending on the configuration configuration via web interface or backend of your device the software will now check your authorization to charge a vehicle 5 The charging station now unlocks the cover lock 6 Plug the plug connector of the charging cable into the power outlet of the charging station Make sure that the c...

Страница 18: ...ses the charging The charging of the vehicle battery is completed 1 A third party app is not included in the charging station s scope of certification and is not covered by the prototype test certificate The operator has to ensure that operation is compliant with calibration laws Start charging with Giro e function Requirement The Giro e function is enabled on the device Configuration via web inte...

Страница 19: ...arging station Make sure that the charging cable and the connecting cables are not damp or dirty Follow also the instructions of the vehicle manufacturer 9 The communication connection to the vehicle is established The LED status display changes from yellow to blue This process can take some time depending on the connection speed and reaction speed of the backend 10 The device locks the plug into ...

Страница 20: ...ric shock or even death Defective connectors or cables may cause fire Do not kink or squeeze the charging cable Do not draw the charging cable over sharp edges or hot surfaces Do not use the charging station if dangerous damage or tampering is visible Inform the operator Keep yourself and other persons away from the charging station Grip the power plug to pull the charging cable out of the socket ...

Страница 21: ...al for your vehicle Procedure with operator app1 or operator hotline 1 Charging point selection Select your vehicle or the charging point in the operator app 2 Unlock the charging cable on the charging station The status indicator changes from blue to yellow 3 Remove the charging cable 4 Also unplug the connector from the socket of your electric vehicle Stow away the provided charging cable To do ...

Страница 22: ...5 5 1 Fault clearance Procedure in the event of a fault If the charging station experiences a fault proceed as follows 1 Check the display The following options are available for diagnostics Screen maintenance status Open the screen by pressing a button for five seconds long press ...

Страница 23: ...0 02 00 can only be used for diagnostics and fault clearance e g with the help of the Service hotline Figure 5 2 Screen out of order Flash codes of the LED status indicator see Status indicators Page 10 Error message via OCPP to the backend You can find more information in the operating instructions 2 You can find a selection of possible causes of faults and possible remedies in the table below ...

Страница 24: ...e charged be cause of the temperature too hot or too cold Check the cable and vehicle for faults Check whether the station is configured for the power output max rated current too low Charging point cover open Operator Before starting the charging process close the charging point cover Charging station reserved Operator Status message The charging process will start as soon as possible requires RF...

Страница 25: ...GE Operating Manual ERK 24 Operating Manual 02 2022 A5E48572458 AD Appendix A A 1 Overview of article numbers Overview of the article number structure The following graphic shows the article number structure ...

Страница 26: ...Appendix A 1 Overview of article numbers SICHARGE Operating Manual ERK Operating Manual 02 2022 A5E48572458 AD 25 Figure A 1 Overview of article number structure ...

Страница 27: ...on Homepage Anpassungen nicht mehr funktionieren sind die aktuellen Links unter https www bundesnetzagentur de zu finden 1 1 Quelle https www bundesnetzagentur de Messrichtigkeitshinweise gemäß Baumusterprüfbescheinigung Für die hier beschriebenen Geräte gilt 17 Absatz 4 MessEV Messrichtigkeitshinweise gemäß CSA Baumusterprüfbescheinigung I Auflagen für den Betreiber der Ladeeinrichtung die dieser...

Страница 28: ... Anzeigepflicht gemäß 32 MessEG Auszug 32 Anzeigepflicht 1 Wer neue oder erneuerte Messgeräte verwendet hat diese der nach Landesrecht zuständigen Behörde spätestens sechs Wochen nach Inbetriebnahme anzuzeigen 8 Soweit es von berechtigten Behörden als erforderlich angesehen wird muss vom Messgeräteverwender der vollständige Inhalt des dedizierten lokalen oder des Speichers beim CPO mit allen Daten...

Страница 29: ...nsparenz und Displaysoftware auf Unverfälschtheit geprüft werden können Die Zurverfügungstellung kann über eichrechtlich nicht geprüfte Kanäle erfolgen 5 Der EMSP muss dem Kunden die zur Ladeeinrichtung gehörige Transparenz und Displaysoftware zur Prüfung der Datenpakete auf Unverfälschtheit verfügbar machen 6 Der EMSP muss beweissicher prüfbar zeigen können welches Identifizierungsmittel genutzt ...

Страница 30: ...n z B via SMS oder Email 11 Alle vorgenannten Pflichten gelten für den EMSP als Messwerteverwender im Sinne von 33 MessEG auch dann wenn er die Messwerte aus den Ladeeinrichtungen über einen Roaming Dienstleister bezieht 1 Quelle https www bundesnetzagentur de https www bundesnetzagentur de See also Display of charge points Federal Network Agency https www bundesnetzagentur de DE Sachgebiete Elekt...

Страница 31: ...means the ID cannot be assigned twice During invoicing the pUID is used as SEPA ID Each charging process is therefore unique and is only assigned once in the invoices and withdrawals The pUID has the following characteristics Alphanumeric 10 digits Upper and lower case No use of characters that may be confused with other characters such as zero and the capital letter O lowercase L etc The first ch...

Страница 32: ...ing point The receiver of Giro e decrypts the receive data record and checks it for the following characteristics Verified signature of the charging point Validity of the debit card Locking characteristics of the debit card For an approved card the receiver of Giro e generates a 10 digit payment ID pUID for the charging request The response data record includes the following data Request ID rUID P...

Страница 33: ...he debit card within two business days The following graphic shows a sample usage purpose of the SEPA debit The display and order of the transaction texts by the Giro e can vary Individual Internet link to the detailed charging receipt Time stamp charging start and pUID SEPA ID For one charging process per day per operator Meter status at the start and end of the charging process In case of multip...

Страница 34: ... debit card Retrieval code of the charging process A retrieval code is included in the use field of the SEPA debit This code is shown as an example in the sample use of the SEPA debit with ABDCEF Follow the instructions for opening billing 1 Go to the Giro e homepage under Beleg abrufen Open receipt https giro e de receipt 2 Enter the IBAN and the retrieval code ...

Страница 35: ...4 Operating Manual 02 2022 A5E48572458 AD 3 Click Show 4 The bill is displayed The following graphic shows an example bill Figure A 3 Opening the charging process The signed data record and the public key of the meter are available for download via the link ...

Страница 36: ...u must be registered with an operator With these login details you can register with the operator of the charging station After logging in with the operator you can download the signed measurement data You can use the Transparenz software to open the downloaded file Note Sequence of measured value retrieval This section describes how to store the signed measured values locally using the backend op...

Страница 37: ...HARGE Operating Manual ERK 36 Operating Manual 02 2022 A5E48572458 AD Login to the provider 1 Open an Internet browser 2 Enter https certifications htb solutions in the address line 3 Click Enter 4 Sign in with your credentials Figure A 4 Login ...

Страница 38: ...etrieving measured values SICHARGE Operating Manual ERK Operating Manual 02 2022 A5E48572458 AD 37 Charging stations 1 Select the tab Dashboard 2 Click DETAILS in the field Ladestationen Figure A 5 Charging stations ...

Страница 39: ... A 4 Retrieving measured values SICHARGE Operating Manual ERK 38 Operating Manual 02 2022 A5E48572458 AD Charging column Click on the data field for the corresponding charging column Figure A 6 Charging column ...

Страница 40: ...A 4 Retrieving measured values SICHARGE Operating Manual ERK Operating Manual 02 2022 A5E48572458 AD 39 Charging processes Click the arrow next to DETAILS in the field Ladevorgänge Figure A 7 Charging processes ...

Страница 41: ... measured values SICHARGE Operating Manual ERK 40 Operating Manual 02 2022 A5E48572458 AD Selecting the charging process Select the charging process and click on the right of the appropriate field Figure A 8 Charging process ...

Страница 42: ...ppendix A 4 Retrieving measured values SICHARGE Operating Manual ERK Operating Manual 02 2022 A5E48572458 AD 41 Signed measured values Click the Signierte Messwerte tab Figure A 9 Signed measured values ...

Страница 43: ...ues Click on the arrow to download the signed measured values of the charging process Figure A 10 Download Result The file with the signed measured values in xml format the selected charge process is stored locally on your device The next section describes how to use the Transparenz software to open the file and check the charging processes ...

Страница 44: ...s follows 1 Download the Transparency software version 1 0 https transparenz software to your computer 2 Extract this file into any folder 3 Make sure that the JAVA Framework installed is updated 4 Open the Transparency software by double clicking The Transparency software supports the following signature processes https has to be com en development resources transparenzsoftware dateiformat datens...

Страница 45: ...ab Datei Öffnen 3 Select the previously loaded measured value file xml with Öffnen 4 File and signature formats will be detected automatically 5 You can also find the public key pre filled in the text box You can now manipulate the existing data in the text data to for example falsify test results 6 Click Überprüfen to check the signature Figure A 11 Open check the Transparency software data recor...

Страница 46: ...nual 02 2022 A5E48572458 AD 45 Signature verification The result of the signature verification is displayed in a new window In this signature window you can see all the information that was contained in the signed data record Figure A 12 Transparency software data record result ...

Страница 47: ...ual ERK 46 Operating Manual 02 2022 A5E48572458 AD Checking the transaction After having selected the transaction in the overview of the open data records click Transaktion überprüfen to check the transaction Figure A 13 Open Transparency software transaction ...

Страница 48: ...ware SICHARGE Operating Manual ERK Operating Manual 02 2022 A5E48572458 AD 47 Result The test result will now also show the difference between the start and the stop meter status Figure A 14 Transparency software transaction result ...

Страница 49: ...cation of Contract ID in the signed readings The RFID card number or debit card number is used as Contract ID You can view the number in the backend The card number is CBD676E6 in this example In the Transparency software this number can be found under Vertrags ID or Contract ID in the details of a measured value reading ...

Страница 50: ...572458 AD 49 The following graphic shows the layout of the contract ID using an RFID card as an example Version number of the charging controller firmware coded as an integer Card number in ASCII code pUID SEPA ID when paying with Giro e in ASCII code Figure A 15 Contract ID explanation ...

Страница 51: ...ith 2 characters Bytes 0 2 encode the version number of the charging controller firmware as an integer Table A 1 Explanation of the version number Position Meaning Byte 0 Major revision Byte 1 Minor revision Byte 2 Patch revision In this example the version number is 2 1 2 Conversion example card number The card number is given in ASCII code in the following bytes After the conversion example of t...

Страница 52: ...ing process Page 34 graphic the pUID SEPA ID is AA11111T6w In the conversion example of the following table this results in the characters as they are shown in the Contract ID Table A 3 Conversion example pUID for Giro e Position Characters in the Transparen cy software hex Decoded card number ASCII Byte 11 41 A Byte 12 41 A Byte 13 31 1 Byte 14 31 1 Byte 15 31 1 Byte 16 31 1 Byte 17 31 1 Byte 18 ...

Страница 53: ...iness and commercial operations and small businesses EN 61000 3 11 2000 Electromagnetic compatibility EMC Part 3 11 Limits limitation of voltage changes voltage fluctuations and flicker in public low voltage supply systems equipment with rated current 75 A that is subject to conditional connection EN 61000 3 12 2011 Electromagnetic compatibility EMC Part 3 12 Limits limits for harmonic currents pr...

Страница 54: ...ndow Maximum charging capacity can be configured via OCPP OCPP 1 6 LED status light viewing radius 300 colored status message per charging point Selection of charging point via pushbutton 4G module with antenna Ethernet interface instead of 4G module O Overvoltage protection lightning protection mains DEHN with telecommunica tion function overvoltage class I III O Double closing Internal HAK with ...

Страница 55: ...Humidity 5 95 Ambient air pressure 860 1060 hPa Degree of protection IP IP 54 Intrinsic consumption in standard version 25 W Accuracy class energy counter Class A SIM card recommended data volume 500 MB month2 Standards and legal bases EN 61851 1 2011 EN 61851 22 2002 EN 61000 6 3 2007 A1 2011 EN 61000 3 11 2000 EN 61000 3 12 2011 EN 61000 6 1 2007 IEC 62196 2 REA document 6 A PTB A 50 7 Legal ref...

Страница 56: ...rging station Protect packaged goods from precipitation and moisture The transport packaging is not suitable for outdoor exposure The permissible storage temperature of the charging station is 25 to 50 C The permissible air humidity is 5 to 95 non condensing The charging station may only be transported in the transport packaging provided for this purpose using the supplied safety and shock absorbi...

Страница 57: ...interface IBAN International Bank Account Number International Bank Account Number OCPP Open Charge Point Protocol PAN Primary Account Number Payment card number PK Public Key PTB German Federal Testing Laboratory pUID Payment User Identification Payment user identification RFID Radio Frequency Identification Radio frequency identification rUID Request User Identification Request user identificati...

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