Making calls with multiple lines
138
Making calls in an executive-secretary team
An executive-secretary team is configured by the relevant administrator
and may include up to four executive and up to two secretary telephones.
Sample scenarios
This example assumes that two executive and two secretary phones are
configured. Calls for the executives are forwarded immediately to the re-
spective secretary phone. A secretary then connects the call with or with-
out consultation to the responsible executive using the direct station se-
lection key.
Prerequisites:
The following call forwards are configured (
page 82 ):
•
For
All calls from
Executive 1 to Sekretary 1
•
For
All calls
from Executive 2 to Sekretary 2
•
Forward on
Busy
and forward on
No reply
from Sekretary 1
to Sekretary 2
•
Forward on
Busy
and forward on
No reply
from Sekretary 2
to Sekretary 1
"Allow call waiting" should be activated on the secretaries’ phones
(
page 111). This function can optionally be activated and deactivated us-
ing a key if a key has been configured for it.
Line and direct station selection keys have been configured by administra-
tor and "Transfer on hangup" and server features have been activated.
Sekretary 1
Sekretary 2
Executive 1
Executive 2
Line
Executive 1
Executive 2
Sekretary 2
Shift
Line
Executive 1
Executive 2
Sekretary 1
Shift
Line
Sekretary 1
Sekretary 2
Shift
Line
Sekretary 2
Sekretary 1
Shift
Sekretary 1
Sekretary 2
Executive 1
Executive 2
Call waiting
Call waiting