OpenScape Voice functions
199
Step by Step
Silent Monitoring
If this function has been configured by administrator
and enabled for the destination phone, you can join an
active call of an internal station and listen in unnoticed
(muted) or with the knowledge of the target station (ac-
tive).
Active silent monitoring
Station A and B are on a call. You want to listen to the
call but so that Station B does not notice but so that you
can still talk to Station A.
•
You can hear and talk to station A.
•
You can hear station B but cannot talk to him be-
cause he cannot hear you.
•
Station A and B can hear and speak to each other.
^
Lift the handset.
j
Enter the code for active silent monitoring and the des-
tination number (see code table
page 206).
You are
connected to the call and can listen. If necessary notify
station A.
]
End the silent monitoring unnoticed by replacing the
handset.
Your phone
internal station A
internal or external station B
