15
Malfunction table
Malfunctions often have simple explanations. Please refer to the
malfunction table before calling the after-sales service.
If a meal does not turn out exactly as you wanted, refer to the
Tested for you in our cooking studio
section, where you will
find plenty of cooking tips and tricks.
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Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be carried
out by one of our trained after-sales engineers.
Malfunction table
Error messages with E
If an error message with E is shown in the display, press the
0
button. This cancels the error message. You may then have
to reset the time. If the error is shown again, call the after-sales
service.
You can take remedial action yourself if the following error
messages are displayed.
Replacing the oven light bulb
If the bulb in the oven light fails, it must be replaced. Heat-
resistant, 25 watt, 230 V halogen bulbs are available from the
after-sales service or specialist retailers. When handling the
halogen bulb, use a dry cloth. This will increase the life of the
bulb. Only use these bulbs.
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Risk of electric shock!
Never replace the oven light when the appliance is switched on.
Switch off the circuit-breaker in the fuse box or unplug the
mains plug.
1.
Place a tea towel in the cold oven to prevent damage.
2.
Remove the glass cover. To do this, open the glass cover
from the bottom with your hand (Fig. A). If the glass cover is
difficult to remove, use a spoon as an aid.
3.
Pull out the bulb (do not turn it ) (Fig. B). Insert the new bulb,
making sure that the pins are in the correct position. Push the
bulb in firmly.
Problem
Possible cause
Note/remedy
The appliance does not work.
Defective fuse
Look in the fuse box and check that the circuit
breaker is in working order.
“Set clock” appears in the status bar. The
time is not the right time. “Select
language” appears in the settings area on
the right.
Power cut
Turn the rotary selector to set the correct time then
press the
0
button. The language set remains
unchanged following a power cut.
The oven door cannot be opened. “Set
clock” appears in the status bar. The time
displayed is not the current time. “Select
language” appears in the settings area on
the right. The
H
symbol is displayed.
Power cut during self-cleaning.
Turn the rotary selector to set the correct time then
press the
0
button. The language set remains
unchanged following a power cut. Wait until the
cooking compartment has cooled down. The
H
symbol disappears. You can now open the oven
door.
The oven does not heat up or the type of
heating selected cannot be set.
Type of heating not registered
Set once again.
The oven does not heat up. “Demo” is
displayed in the status bar.
The oven is in demo mode.
Switch off the circuit breaker in the fuse box and
then switch back on after approx. 20 seconds. In
the next 2 minutes hold the
@
button down for
four seconds until the text "Demo" disappears.
“Automatic switch-off” appears in the
status bar.
Automatic switch-off has been
activated. The oven switches off.
Press any button. The text disappears. You can
make settings again.
Error message
Possible cause
Note/remedy
E011
A button was pressed for too long
or has jammed.
Press all buttons individually. Check that the
buttons are clean. If the error message remains,
please contact the after-sales service.
E115
E
The temperature in the cooking
compartment is too high.
The oven door locks. Wait until the cooking
compartment has cooled down. Clear the error
message with the
0
button.
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