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Questions and answers
CE 450 IP R / IM-Ost english / A31008-M1817-R601_1-7619 / appendix.fm / 02.03.2007
Ve
rs
ion 2,
21
.12.
2006
VoIP status codes
If you have problems with your VoIP connections, activate the
Status on HS
function
(page 63, page 107). You will then receive a VoIP status code that will support you in prob-
lem analysis. Also enter the code during problem analysis by the Service department.
In the following tables you will find the meanings of the most important status codes and
messages.
Status
code
Meaning
0x300 The called party can be reached under several phone numbers. If the VoIP provider supports
this, a list of the phone numbers is transmitted as well as the status code. The caller can
select to which number he wants to make the connection.
0x301 Permanently redirected.
The called party can no longer be reached under this number. The new number is transmit-
ted to the phone together with the status code, and the phone then no longer accesses the
old number but dials the new address immediately.
0x302 Temporarily redirected.
The phone is informed that the called party cannot be reached under the number dialled.
The duration of redirecting is time-limited. The phone is also informed of the duration of
redirecting.
0x305 The query is redirected to another proxy server, e.g. to balance query loads. The phone will
make the same query once again to another proxy server. This is not a redirection of the
address per se.
0x380 Other service:
The query or the call could not be made. But the phone is notified what other options there
are to be able to connect the call.
0x400 Wrong call.
0x401 Not authorised.
0x403 The requested service is not supported by the VoIP provider.
0x404 Wrong phone number.
No subscriber on this number.
Example: In a local call you have not dialled the area code although your VoIP provider does
not support local calls.
0x405 Method not permitted.
0x406 Not acceptable.
The requested service cannot be provided.
0x407 Proxy authentication required.
0x408 Calling partner cannot be reached (e.g. account cancelled).
0x410 The requested service is not available from the VoIP provider.
0x413 Message is too long.
0x414 URI is too long.
0x415 Query format is not supported.
