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Searching for service information
CE 450 IP R / IM-Ost english / A31008-M1817-R601_1-7619 / appendix.fm / 02.03.2007
Ve
rs
ion 2,
21
.12.
2006
Searching for service information
You may need the service information of your device (base station and handset) for
Customer Services.
Base station service information
Precondition:
You are conducting an external call. The connection has been established
for at least 8 sec.
§Menu§
¢
Service Info
Confirm selection with
§OK§
.
The following information is displayed:
1:
Serial number of the base station (RFPI)
2:
Serial number of your handset (IPUI)
3:
Informs the service employees of the base station phone settings (in hex diagram),
e.g. about the number of registered handsets, repeater mode. The last 4 digits indicate the
number of operating hours (hexadecimal).
4:
Variant: Version (digits 3 to 5) of the firmware that is currently loaded on the base station
phone.
5:
Gigaset.net number of your phone. This number can be used to test online connections
and VoIP telephony irrespective of the VoIP provider.
Service information of the handset
In the handset idle status:
¤
Press
§Menu§
.
¤
Enter * # 0 6 #.
The following information is displayed via the handset:
1:
Serial number (IPUI)
2:
Number of operating hours
3:
Variant, version of handset software