54
Rerouting to device/participant/
group/external
Optional call rerouting to devices of the same or a different user, to a dif
-
ferent user, to a different group or to an external call number (preconfigured
telephony gateway and call number plan required).
In this way, you can configure a call rerouting function in the Access system
from any call number (rerouting source) to any call number (rerouting
destination) and assign the function to a device button. The devices, users,
groups or external call number to which a call rerouting function can be
established depends on the rights.
Explanation:
•
Rerouting source:
The call number from which the incoming calls have
to be rerouted. Users or groups can be selected as the rerouting source –
not devices.
The user of the device for which you are configuring the call rerouting
is always pre-selected as standard as the rerouting source. If you want to
reroute calls to a group or another user (depending on their rights), you
must adjust the rerouting source accordingly.
Only the calls to the call number specified in the rerouting source are
rerouted to the stored rerouting destination. The rerouting destination can
be a device, a user, a group or an external call number. Direct calls to a
device are not covered by call rerouting!
Example:
Incoming calls to the Purchasing group should be rerouted to Mr
Maier.
Configuration in Access system: Rerouting to user -> Mr Maier // rerouting
source: Purchasing group
The devices or users to which calls can be rerouted depends on the logical
grouping in the user tree and the relevant user rights settings.
•
Rerouting destination:
The call number to which all incoming calls are
rerouted at the configured rerouting source. The rerouting destination can
be a device, a user, a group or an external call number.
6
Configuration – Access System
Server administration – device parameters
