Shure Incorporated
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pubs.shure.com/command-strings/MXA920
Integrate the MXA920 with Camera Control Systems
MXA920 microphones provide information about talker position, lobe position, and other settings through command strings.
You can use this information to integrate the microphone with camera control systems.
list of commands for camera systems
Troubleshooting
Problem
Solution
Audio is not present or is quiet/distorted
Check cables.
Verify that output channel isn't muted.
Check that output levels are not set too low.
Sound quality is muffled or hollow
Check that coverage area is positioned correctly.
Use EQ to adjust frequency response.
Microphone does not power on
Check that microphone is plugged in to a Power over Ether
net (PoE) port on the switch.
Check network cables and connections.
Microphone doesn't show up in Designer or Shure Web
Device Discovery
Ensure that microphone has power.
Make sure microphone is on the same network and subnet
as PC.
Turn off network interfaces not used to connect to the device
(such as Wi-Fi).
Check that DHCP server is functioning (if applicable).
Reset the device if necessary.
Flashing red error LED
Go to
[Your
device]
>
Settings
>
General
>
Export
log
to export the device event log. Designer also has an
event log in the main menu that collects information for all
Designer devices. Use the event logs to get more informa
tion, and
if necessary.
No lights
Go to
[Your
device]
>
Settings
>
Lights
. Check if
brightness is disabled or if any other settings are turned off.
Web application lags in Google Chrome browser
Turn off hardware acceleration option in Chrome.
For more help:
