-19-
13.
TROUBLESHOOTING
For countermeasures having an asterisk, contact the nearest Shimadzu sales or service
center.
When
What trouble
Cause -> Countermeasure
Before
weighing
•
Nothing is displayed by connecting
the AC adapter to the outlet.
•
is displayed.
•
The AC adapter is disconnected.
•
The electrical board is turned OFF.
•
There is an internal error in the balance.
⇒
*
During
weighing
•
is displayed.
•
is displayed.
•
The display fluctuates.
•
The display does not change from
zero even if a sample having the
weight near readability is loaded.
•
The display slowly changes when
small amount of sample is loaded.
(Normal: readability/1 sec.)
•
has appeared suddenly.
•
Data communication cannot be
made.
•
The mass on the pan is too heavy.
•
Sensitivity is not correct.
•
The pan or the pan supporter is not in place.
•
Influence from vibration or wind
⇒
Improve the installation site.
⇒
Change the measurement mode to High-
stability mode.
•
Influence from electric noise or electromagnetic
wave
⇒
Maintain a proper distance from the noise
source.
•
Zero tracking works.
⇒
Refer to “6. Menu Selection”.
•
The averaging processing is in High-stability
mode.
⇒
Change the measurement mode if necessary.
•
There has been an instantaneous power failure.
⇒
Press the POWER/BRK key (the balance
enters weight display mode).
•
Setting of communication parameter is wrong.
⇒
Refer to “16.4 Setting the input/output format”.
•
Wiring of RS-232C cable is wrong.
During PCS
or % setting
•
has displayed.
•
Set value exceeds the specified range.
⇒
Refer to “9. % setting” and “10. PCS setting”.
During
sensitivity
calibration
•
Does not proceed to next step.
(The stability mark does not light)
•
has displayed.
•
Influence from vibration or wind
⇒
Improve the installation site.
⇒
Change the measurement mode to High-
stability mode.
•
The weight used for sensitivity calibration is
wrong.
⇒
Check the weight and retry the sensitivity
calibration.
•
There is an internal error in the balance.
⇒
*
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