Action
Yes
No
Step 1
a
Adjust the guides in the tray to the correct position for the paper
loaded.
b
Print the document.
Is the print crooked or skewed?
Go to step 2.
The problem is
solved.
Step 2
a
Check if the paper loaded is supported.
Note: If paper is not supported, then load a supported paper.
b
Print the document.
Is the print crooked or skewed?
Contact your
. The problem is
solved.
Solid black pages
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non
‑
touch
‑
screen printer models, press
to
navigate through the settings.
Action
Yes
No
a
Check if the printer is using a genuine and supported toner
cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
b
Print the document.
Is the printer printing solid black pages?
Contact your
. The problem is
solved.
Troubleshooting
129
Содержание MX-B557P
Страница 1: ...LASER PRINTER MX B557P MX B707P User s Guide Machine type s 4064 Models 295 695 ...
Страница 108: ...2 Remove the staple cartridge holder 3 Remove the loose staples Clearing jams 108 ...
Страница 112: ...5 Insert the staple cartridge holder until it clicks into place 6 Close the door Clearing jams 112 ...