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Pairing the remote
If during the
fi
rst-time installation process the remote was not paired or skipped, then follow the process below
to pair your remote with the television:
1.
Turn the set on.
2.
Go to Settings
>
Remotes and Accessories or press
the button on the remote control.
3.
Now press and hold the
[LEFT ARROW]
and
[HOME]
buttons on the remote control at the same time.
4.
The LED indicator on the remote control will start to
fl
ash.
5.
Select your remote control from the list shown on the
television screen and press
[OK]
on the remote control.
6.
Once paired, the pairing screen will disappear.
Note
: This process will only have to be completed if the remote control has not been paired.
Once paired, when the button is pressed, it will open the Google Assistant screen on the television
and activate voice functionality.
When your remote control is paired, it uses Bluetooth to transmit information. This means that the remote
does not need to be pointed towards the set to work.
I cannot set the picture levels while on apps
This is because the application sets the picture levels.
I cannot access Freeview Play
To enable Freeview Play to operate correctly, you must have the set tuned in and set up in the UK and installed
as country setting UK. In addition, it needs to be connected to the internet.
Why am I not able to use letters in my PIN?
Your PIN is a quick code used for accessing some of the higher functions of your set. This only contains numbers
so that they can be entered using your remote control keypad.
Can I log in to multiple Google accounts?
It is possible to enter more than one Google account on your set.
How do I add and remove Apps from the favourite bar?
To remove an App from the favourite bar, select the app to be deleted, press and hold
[OK]
button until pop-up
menu appears. Choose option “Uninstall” and con
fi
rm with
[OK]
.
Can I set parental controls?
Parental controls are possible when receiving digital television channels (should this service be provided by the
broadcaster).
Parental control within apps is determined by the functionality of the app. For details on this you will need to
go into the app settings. It is possible to prevent apps from being downloaded to the set to view options go to
Settings
>
Apps.
Troubleshooting
