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Checking your charges, data volume and subscription,
and carrying out various procedures etc. online
From the handset d
メニュー
(dmenu)
/
My docomo (
お客様サポート
) (My docomo (support)) (in Japanese only)
From a PC
My docomo (https://www.nttdocomo.co.jp/mydocomo/) (in Japanese only)
⨋
You may not be able to access some website services due to system maintenance, the content of your subscription, etc.
⨋
“Network security code” or “ID/Password of d ACCOUNT” is required to use “My docomo”.
Inquiries from overseas (In case of loss, theft, unconnected, etc.)
(Business hours: 24 hours (open all year round))
Ⱚ
From DOCOMO mobile phones
Display “+” on the screen
-81-3-6832-6600
(toll free)
(to enter “+”, touch and hold “0”.)
※
You can call using international call access code instead of “+”.
Ⱚ
From land-line phones
International call access code
for the country you stay
-81-3-6832-6600
(charges apply)
※
You are charged a call fee to Japan.
※
For international call access codes, refer to DOCOMO website.
⨋
Please confirm the phone number before you dial.
⨋
If you lose your handset or have it stolen, immediately take the steps necessary for suspending the use of the handset.
⨋
If the handset you purchased is damaged, bring your handset to a repair counter specified by DOCOMO after returning to
Japan.
Checking your charges, data volume and subscription,
and carrying out various procedures etc. online
Inquiries from overseas (In case of loss, theft, unconnected,
etc.)
Содержание AQUOS Sense
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