195
Appendix/Index
Anshin Enkaku Support
※
This service is provided in Japanese.
By having the screen on your handset shared with DOCOMO,
you can get supports for operating and setting the handset,
using apps or connecting to peripheral devices such as PC.
z
In the following cases, Anshin Enkaku Support is not available.
When the docomo nano UIM card is not inserted
During international roaming
In Airplane mode
z
Anshin Enkaku Support is a paid service that requires
subscription.
z
Some operations and settings are not covered.
z
For details on Anshin Enkaku Support, refer to the DOCOMO
website.
1
Make a call to Anshin Enkaku Support center
Anshin Enkaku Support center
From DOCOMO mobile phones:
(No prefix) 15710 (toll
free)
From land-line phones:
0120-783-360
Business hours: 9:00 a.m. to 8:00 p.m. (open all year round)
z
In the home screen, [
]
▶
[
遠隔サポート
] (Remote support)
▶
[
このスマートフォンから発信する
] (Make a call from this
smartphone)
▶
[
] to make a call to Anshin Enkaku Support
center from the handset.
2
In the home screen, [ ]
▶
[
遠隔サポート
]
(Remote support)
3
[
遠隔サポートの接続画面に進む
] (Proceed to the
connection screen for Remote support)
4
[
同意する
] (Agree)
5
Enter the connection number provided by
DOCOMO
6
The remote support starts after the connection
is established
Warranty and After-Sales Service
Warranty
z
The warranty period is 1 year from the date of purchase.
z
For the purpose of improvement, the specifications and the
appearance for the handset are subject to change without prior
notice.
z
Information registered in your handset, such as phonebooks,
may be lost or changed if your handset is damaged, repaired or
mishandled. It is recommended that backup be kept of
information such as phonebooks.
※
The handset allows you to save phonebook data etc. to microSD
Cards.
※
The handset allows you to back up data such as phonebooks by
using docomo cloud.
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