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CHAPTER 7 TROUBLESHOOTING ............................................................................... 66

Overview ..................................................................................................................... 66

Problems ..................................................................................................................... 66

APPENDIX A SPECIFICATIONS .................................................................................... 68

Wireless HD IP Camera ............................................................................................. 68

Regulatory Approvals ................................................................................................. 68

Copyright Notice ......................................................................................................... 70

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Document Version: 1.0

All trademarks and trade names are the properties of their respective owners.

Содержание RC8110

Страница 1: ...Wireless HD IP Camera User s Guide ...

Страница 2: ...eo Stream 17 Making Video available from the Internet 18 Viewing Live Video via the Internet 21 Motion Detection Alerts 22 CHAPTER 5 WEB BASED MANAGEMENT 24 Introduction 24 Connecting to Wireless HD IP Camera 24 Welcome Screen 25 Administration Menu 26 System Screen 27 Network Screen 29 Wireless Screen 33 DDNS Screen 36 IP Filter 38 I O Port 39 Streamings 40 Video Audio Screen 42 Video Access Scre...

Страница 3: ...Problems 66 APPENDIX A SPECIFICATIONS 68 Wireless HD IP Camera 68 Regulatory Approvals 68 Copyright Notice 70 Copyright 2014 All Rights Reserved Document Version 1 0 All trademarks and trade names are the properties of their respective owners ...

Страница 4: ...reduce network bandwidth requirements to amazingly low levels Furthermore with the built in infrared LEDs the Wireless IP camera can provide illumination around 5 meters long under low light conditions in a simple economical manner Figure 1 Wireless HD IP Camera Features Standalone Design The Wireless HD IP Camera is a standalone system with built in CPU and Video encoder It requires only a power ...

Страница 5: ...er Audio Support You can listen as well as look Audio is encoded with the video if desired With built in microphone it is useful for bi direction voice conversation Day Night Switch With the day night switching feature you are able to view and record better images even in the dark of night Internet Features User definable HTTP HTTPS port number This allows Internet Gateways to use port mapping so ...

Страница 6: ...nterface is provided WPA WPA2 Support The WPA Personal WPA2 Personal standard is also supported allowing advanced encryption of wireless data WPS Support WPS Wi Fi Protected Setup can simplify the process of connecting any device to the wireless network by using the push button configuration PBC on the Wireless HD IP Camera or entering a PIN code if there s no button ...

Страница 7: ...djustment is required or possible for the lens but you should ensure that the lens cover remain clean The image quality is degraded if the lens cover is dirty or smudged 3 infrared LED It is used to provide illumination for night time 4 Microphone The built in microphone is useful for bi direction voice conversation Rear Wireless HD IP Camera Figure 3 Rear Panel ...

Страница 8: ...and released less then 3 seconds the Wireless HD IP Camera will be in the WPS PBC mode Auto link mode WPS Pin Code Mode When pressed and held for over 3 seconds the Wireless HD IP Camera will be in the WPS Pin Code mode 5 Reset Button This button is recessed you need a pin or paper clip can be used to depress it It can be activated at any time the camera is in the ready mode Reset to manufacturer ...

Страница 9: ...ntents The following items should be included If any of these items are damaged or missing please contact your dealer immediately 1 Wireless HD IP Camera x 1 2 Stand x 1 3 DC power adapter x 1 4 Ethernet cable x 1 ...

Страница 10: ...ation Wireless HD IP Camera 1 Assemble the Camera Attach the Camera Stand to the camera 2 Connect the RJ 45 Cable Connect the Wireless HD IP Camera to a 10 100BaseT hub or switch using the supplied RJ 45 cable For this Model it will disable the Wireless Interface The Wireless and LAN interfaces cannot be used simultaneously Using the LAN interface is recommended for initial configuration After the...

Страница 11: ...different one may cause hardware damage 4 Check the LEDs The Power LED will turn on briefly then start blinking It will blink during startup which takes 55 to 57 seconds After startup is completed the Power LED should remain ON The Network LED should be ON For more information refer to Physical Details Wireless HD IP Camera in Chapter 1 ...

Страница 12: ...the camera available via the Internet your Internet Gateway or Router must be configured correctly See Making Video available from the Internet in Chapter 4 Advanced Viewing Setup for details Requirements To view the live video stream generated by the Wireless HD IP Camera you need to meet the following requirements Windows XP 32 bit Windows Vista Windows 7 Internet Explorer 7 or later Firefox 3 0...

Страница 13: ...word Enter the name and password assigned to you by the Wireless HD IP Camera administrator 6 The first time you connect to the camera you will be prompted to install decoders Choose I accept the terms of the license agreement and click OK 7 Video will start playing automatically There may be a delay of a few seconds while the video stream is buffered ...

Страница 14: ...ng information from the Administrator of the camera you wish to connect to Internet IP Address or Domain Name of the camera Port number for HTTP connections Login username password if required 2 Start Internet Explorer 3 In the Address box enter the following HTTP Internet_Address port_number Where Internet_Address is the Internet IP address or Domain Name of the camera and port_number is the port...

Страница 15: ...mpted for a username and password Enter the name and password assigned to you by the Wireless HD IP Camera administrator 7 The first time you connect to the camera you will be prompted to install decoders Choose I accept the terms of the license agreement and click OK 8 Video will start playing automatically There may be a delay of a few seconds while the video stream is buffered ...

Страница 16: ...een accessed by select list button or icon See the table below for details Note The options can only be configured while using IE browser Other browsers can just view the video rather than configuration If the video still cannot be viewed please install the decoders to solve this problem You can install it from the following screens View Video Screen preferred Figure 7 Install Decoders Motion Dete...

Страница 17: ... on or off Audio Upload On Off Use this button to toggle the microphone on or off Volume If Speaker or Microphone is enabled use this slider to adjust the volume Full Screen Display Click this button to see the full screen of the image Camera Patrol Move through the Preset positions in the sequence defined by the Camera Administrator Camera Auto Pan Click this to have the camera moved from left to...

Страница 18: ...djusting the video image Controlling user access to the live video stream Making video available from the Internet Using the Motion Detection feature Adjusting the Video Image If necessary the Wireless HD IP Camera Administrator can adjust the Video image To Adjust the Video Image 1 Connect to the Web based interface of the Wireless HD IP Camera See Chapter 5 Web based Management for details 2 Sel...

Страница 19: ...default value is 30 User Defined URI You may enter the URI up to 32 characters long for accessing the live video from camera through cell phone connection Streaming 2 3 Settings Enable Check the box if you want to enable the streaming Video Format Select the desired format from the list Resolution Select the desired video resolution format Video Quality Control Constant Bit Rate Select the desired...

Страница 20: ... desired options for Access Access Select the desired option as required If the User Access is enabled users will be prompted for a username and password when they connect to the camera for viewing video When Video Access is enabled viewing video is only available during the scheduled periods and unavailable at other times If this option is selected you need to define a schedule otherwise it is al...

Страница 21: ...ss HD IP Camera The Router Gateway uses the Port Number to determine which incoming connections are intended for the Wireless HD IP Camera This feature is normally called Port Forwarding or Virtual Servers and is illustrated below The Port Forwarding Virtual Server entry tells the Router Gateway that incoming TCP connections on port 1024 should be passed to the Wireless HD IP Camera If necessary c...

Страница 22: ...Screen See Chapter 5 Web based Management for further details on using the Network screen Viewers need to know this port number in order to connect and view live Video so you must inform viewers of the correct port number DDNS Dynamic DNS Many internet connections use a Dynamic IP address where the Internet IP address is allocated whenever the Internet connection is established This means that oth...

Страница 23: ...rver whenever it detects that the Internet IP address has changed and inform the DDNS server of the new IP address Internet users can then connect to the camera using the Domain Name allocated by the DDNS service provider Example HTTP mycamera dyndns tv 1024 mycamera dyndns tv is domain host name 1024 is the port number ...

Страница 24: ...nd the correct port number Enter the Internet address of the Router Gateway and its port number in the Address or Location field of your Browser Example IP address HTTP 203 70 212 52 1024 Where the Router Gateway s Internet IP address is 203 70 212 52 and the Secondary Port number on the Wireless HD IP Camera is 1024 Example Domain Name HTTP mycamera dyndns tv 1024 Where the Router Gateway s Domai...

Страница 25: ... the camera is mounted securely It cannot be used outdoors due to the sensitivity of the CMOS sensor Note The Motion Detection settings can only be configured while using IE browser To Use Motion Detection Alerts Using the Web based interface on the Wireless HD IP Camera select the Motion Detection screen then configure this screen as described below Figure 13 Motion Detection 1 Enable the Motion ...

Страница 26: ...23 If the Motion Detection feature is enabled but the related options in the Trigger Recording screen are not enabled then the only action when motion is detected is to log this event in the system log ...

Страница 27: ...our Web Browser use the following procedure to establish a connection from your PC to the Wireless HD IP Camera Once connected you can add the Wireless HD IP Camera to your Browser s Favorites or Bookmarks Connecting using your Web Browser 1 Start your WEB browser 2 In the Address box enter HTTP and the IP Address of the Wireless HD IP Camera 3 You will then be prompted for a username and password...

Страница 28: ...owing screen will be displayed Figure 14 Welcome Screen The menu options available from this screen are View Video View live Video using your Web Browser See Chapter 3 Viewing Live Video for details Administration Access the Administration menu ...

Страница 29: ... Camera The Administration menu contains the following options Setup System Network Wireless DDNS IP Filter I O Port Video Audio Streamings Video Audio Video Access User Database Pan Tilt Event Motion Detection Audio Detection E Mail FTP HTTP SD Card SMB CIFS Client Trigger Recording Administration Maintenance Status Log ...

Страница 30: ...s HD IP Camera Date Time Date Format Select the desired date format it will also be used to display the date and time as an overlay on the video image The abbreviations used to predefine the date formats are list as follows YYYY MM DD Year Month Day e g 2006 01 31 MM DD YYYY Month Day Year e g 01 31 2006 DD MM YYYY Day Month Year e g 31 01 2006 Current Date Time This displays the current date and ...

Страница 31: ... or disable the Time Server feature as required If Enabled the Wireless HD IP Camera will contact a Network Time Server at regular intervals and update its internal timer NTP Server Address Enter the address for the desired NTP server Update The Schedule determines how often the Wireless HD IP Camera contacts the NTP Server Select the desired options LED Operation Enable this if you want to use th...

Страница 32: ...29 Network Screen This screen is displayed when the Network option is clicked Figure 16 Network Screen ...

Страница 33: ... to connect and login This software is no longer required and should not be used Username The user name or account name provided by your ISP Password Enter the password for the login name above Obtain DNS server address automatically If selected the Wireless HD IP Camera will use the DNS address or addresses provided by the DHPC server This option is only available if the IP address setting is Obt...

Страница 34: ...tandard for connected client s to control streaming data MPEG 4 over the World Wide Web Enter the RTSP Port number between 1024 and 65535 in the field provided The default RTSP Port is 554 The RTP Real Time Transport Protocol an Internet protocol for transmitting real time data such as audio and video Max RTP Data Packet field will let users limit the size of the file Enter the desired value betwe...

Страница 35: ...amera can be accessed through a Bonjour enabled browser such as Microsoft Internet Explorer with a Bonjour plug in or Safari browser You can also find other Bonjour enabled devices on your network QoS Enable QoS Mode If enabled the throughput level for Video and Audio is guaranteed through QoS Quality of Service DSCP Enter the desired value of Differentiated Services Code Point DSCP The value must...

Страница 36: ... on your wireless LAN The Default is ANY Note The SSID is case sensitive Domain Select your region from the drop down list Channel No In Infrastructure mode this setting is ignored The Wireless HD IP Camera will use the Channel set on the Access Point For Ad hoc mode select the Channel you wish to use on your Wireless HD IP Camera Other Wireless stations should use the same setting If you experien...

Страница 37: ...s can be left at the default value of Automatic If that fails select the appropriate value Open System or Shared Key Check your wireless card s documentation to see what method to use Note In Infrastructure mode either setting will normally work since most Access Points can use both methods WEP Encryption Select the WEP Encryption level 64 Bit Keys 10 Hex chars 128 Bit Keys 26 Hex chars 64 Bit Key...

Страница 38: ...nal Shared Key Enter the key value Data is encrypted using a key derived from the network key Other Wireless Stations must use the same network key The PSK must be from 8 to 63 characters or 64 hex characters in length WPA2 Personal Shared Key Enter the key value Data is encrypted using a key derived from the network key Other Wireless Stations must use the same network key The PSK must be from 8 ...

Страница 39: ...detects that the Internet IP address has changed and inform the DDNS server of the new IP address The Check WAN IP Address determines how often the Wireless HD IP Camera checks if the Internet IP address has changed This system allows other internet users to connect to you using the Domain Name allocated by the DDNS service provider This screen is displayed when the DDNS menu option is clicked Fig...

Страница 40: ...Key Enter the password for the DDNS account Check WAN IP Address Set the schedule for checking if the Internet IP address has changed If the IP address has changed the DDNS Server will be notified NOTE If the DDNS Service provided some software to perform this IP address update or notification you should NOT use this software The update is performed by the camera ...

Страница 41: ... menu option is clicked Figure 19 IP Filter Screen Data IP Filter Screen IP Filter IP Filter Select the desired method to perform the IP address or addresses filtering function Single Range Select to perform either single IP address or a range of IP addresses that you desired IP Address Enter an IP address or a range of IP addresses you would like to allow or deny ...

Страница 42: ...nt state of the input port Once the configured state is happened it will trigger the event actions Low Select the desired State High Low Rising Falling Output Ports Current State It indicates the current state of the output port Default State Select the desired option from the drop down list Manual Trigger Select the option to control the output state Action When Triggered If an event is happened ...

Страница 43: ...tocol 2 Enter 554 for RTSP port number in the Network screen 3 The H 264 format support cell phone option 4 Enter the following address in the URI RTSP Router IP address User Defined URI 5 Select 15 fps for Max Frame Rate Note Due to the bandwidth limitation for the cell phone usage please set the resolution quality and frame rate to lower values Figure 21 Streamings Screen ...

Страница 44: ...Defined URI You may enter the URI up to 32 characters long for accessing the live video from camera through cell phone connection Streaming 2 3 Settings Enable Check the box if you want to enable the streaming Video Format Select the desired format from the list Resolution Select the desired video resolution format Video Quality Control Constant Bit Rate Select the desired bit rate The default is ...

Страница 45: ... brightness to obtain a better image For example if the camera is facing a bright light the image may be too dark In this case you can increase the brightness Sharpness Select the desired option for the sharpness You can select a Sharpness value between 3 and 3 Contrast Select the desired option for the Contrast You can select a value between 3 and 3 Saturation Select the desired option for the Sa...

Страница 46: ... Flip This setting will have the image swapped top to bottom Mirror This setting will have the image swapped left to right Enable Time Stamp If enabled the current time will be displayed on the Video image Enable Text Display Enable this setting if you want text to be displayed on the Video image and enter the desired text up to 20 characters This feature is often used to identify each camera when...

Страница 47: ...e menu option to create the desired users Video Access Enable Scheduled Video Access If enabled Viewing video is available during the scheduled periods and unavailable at other times If this option is selected you need to define a schedule If no schedule is defined this option is always disabled If disabled The option will remain disabled until you enable it Note that regardless of which setting i...

Страница 48: ...oose the desired option for the period Start Time Enter the start time using a 24 hr clock End Time Enter the end time using a 24 hr clock Add Click this button to add a new period Clear Use this button to clear the input fields ...

Страница 49: ... database User Properties User Name Enter the name for the user here Spaces punctuation and special characters must NOT be used in the name The name is case insensitive case is ignored so you can not have 2 names which differ only by case User Password The password for this user Confirm Password Re enter the password for the user to ensure it is correct Control Level Select either Viewer or Operat...

Страница 50: ... the camera will go to the first position then move through the list of present positions until it is finished The camera will stop at the last position in the list To create the Preset Sequence select the desired Preset Position in the left column and click the Add button Repeat until the desired sequence is complete Note that you can add the same Preset Position more than once this can be used t...

Страница 51: ...r Click this button to go to the center location Goto User Defined Home Go to the user defined location Set User Defined Home Set the calibration to the user defined location Preset List Select the desired Preset The screen will update with the current data for the selected Preset Position Preset Name Enter a suitable name for the Preset Position If no name is entered the preset will have a number...

Страница 52: ...n Detection Screen Motion Detection Motion Enable Enable this if you want to use motion detection Note Motion detection can be triggered by rapid changes in lighting condition as well as by moving objects For this reason it should only be used indoors Indicator Threshold Administrator needs to adjust the relation between indicator and threshold for each area ...

Страница 53: ...gure 28 Audio Detection Screen Data Audio Detection Screen Audio Detection Current Volume It displays the current volume of the environment Click Refresh to update the status Triggered Volume Drag the bar to set the volume for triggering Triggered When Choose the desired situation for triggering the audio detection ...

Страница 54: ...n name Enter your login name for the SMTP Server SMTP Password Enter your password for the SMTP Server POP server name Enter the name for the POP Server Show From as Enter the E Mail address to be shown in the From field when the E Mail is received Test the Server Click this button to test the server connection Secondary SMTP Check the box to upload to the Secondary SMTP if the camera can not conn...

Страница 55: ...achment Enable the checkbox if you want to attaché files to the E mail Subject Enter the desired text to be shown as the Subject for the E Mail when it is received Subject can not exceed 48 alphanumeric characters ...

Страница 56: ... Server to be connected Login name Enter your login name for the FTP Server Password Enter your password for the FTP Server Enable Passive Mode Check the box to enable the Passive mode feature of the FTP File Path Name Enter the file path name of the FTP Test the Server Click this button to test the server connection Secondary FTP Check the box to upload to the Secondary FTP if the camera can not ...

Страница 57: ...eds to pass through a Proxy Server to do the HTTP notification Proxy User Name Enter the user name for the proxy server Proxy Password Enter the password for the proxy server Proxy Port Number Enter the port number for the proxy server Method Select the desired method of form data encoding Get It should be used if and only if the form processing is independent which typically means a pure query fo...

Страница 58: ...e SD card by clicking the Format button Safely Remove When you want to remove the card click this button When disk is full Select the desired option for the behavior when the disk space limit is reached Overwrite oldest file The Recorder will overwrite the oldest file if the space is not enough for further recording Stop recording If the disk space limit is reached no further recording is done Con...

Страница 59: ...56 Video Clips Video Clips Click View button to see the details of the video clips ...

Страница 60: ...elect the desired SMB CIFS server Server Name Enter the name of your SMB CIFS server File Path Enter the file path of your SMB CIFS server User Name Enter the user name for the SMB CIFS client account Password Enter the password for the SMB CIFS client account Test the Server Click this button to test the server connection Continuous Recording Maximum Duration Enter the desired time minute to set ...

Страница 61: ...vent types currently configured in the Waterproof HD IP Camera along with various information about their configuration as listed below Name the descriptive event name set by the user Enable shows the event is enable or disable Trigger by shows what kind trigger activate the event Actions shows what kind of the actions will be issued when the event is triggered Add Delete Delete All Use these butt...

Страница 62: ... Continuously If checked the events will be triggered continuously Interval Select the desired interval from the list Actions HTTP If checked a HTTP CGI command will be delivered to the HTTP server E Mail If checked an E Mail with Attachment will be delivered to the SMTP server SMTP Server must be configured on the E Mail page FTP If checked an FTP upload will be activated to the FTP server FTP se...

Страница 63: ...60 file depends on this setting and also the Video size and degree of compression ...

Страница 64: ...he password for the Administrator to ensure it is correct Firmware Upgrade Upgrade File Click the Browse button and browse to the location on your PC where you stored the Firmware file Select this file Start Click this button to start the Firmware When the upgrade is finished the Wireless HD IP Camera will restart and this management connection will be unavailable during the restart Clear File Nam...

Страница 65: ...iguration File Click Restore button to reinitialize the camera to load the new updated software Do this after loading the upgrade file Clear File Name This does NOT stop the Restore process if it has started It only clears the input for the Restore Configuration File field Restore Factory Defaults Click Defaults button to reloads all default settings on the camera Restart Camera Click Restart butt...

Страница 66: ...F W version The version of the current firmware installed Network MAC Address The current IP address of the Wireless HD IP Camera WINS Address The IP Address of the WINS server Streaming 1 3 Video Format It displays the current format of video Resolution The image size of the video stream Video Quality This displays the image quality of the video stream Frame Rate This displays the frame rate of t...

Страница 67: ...64 UPnP Traversal UPnP Traversal The current status of port mapping Buttons Refresh Update the log and any other data on screen ...

Страница 68: ...en Log System Log This is a log of system activity Refresh Button Click this to update the data shown on screen Clear Log Click this button to restart the log Enable Syslog Service Check the box to enable the System Log Server feature Syslog Server Address Enter the address of the Syslog Server ...

Страница 69: ...sword Solution 2 You SHOULD be prompted for a user name and password if trying to access the Administration menu Enter the Administrator ID and Administrator Password set on the Maintenance screen If you are just trying to view Video the User Name Password prompt indicates that the Administrator has restricted access to specified users Ask the Administrator for your User Name and Password Problem ...

Страница 70: ...OT be used if the camera is outdoors Problem 7 The image is blurry Solution 7 Try cleaning the lens or adjusting the Video Quality Control setting on the Streamings screen Video created by the lower settings will contain less detail this is the trade off for using less bandwidth Problem 8 When is the best time to press WPS button Solution 8 If there is no cable connected you can press the WPS butt...

Страница 71: ... FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular in...

Страница 72: ...ditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation This transmitter must not be co located or operating in conjunction with any other antenna or transmitter Replaceable Batteries CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE DISPOSE OF USED BATTERIES ACCOR...

Страница 73: ... Many software components are covered by the GNU GPL General Public License Some are covered by other Licenses You can check more details of each applicable license by clicking the License button in the Maintenance screen ...

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