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OmniHub 16 – User Manual

Page

112

To open the log management menu, click on the

Open

button. The newly opened menu

allows you to enable / disable logging.

After login is enabled, additional control buttons will be displayed:
- clean log, clean screen, export logs, filter dialog box

Modulation Modules

3.3.13

OHM-QAMA-00/R00

OHM-QAM-00 / R00 / R01 / R01A module supports modulating 16 non-adjacent
channels with 1 RF port and 1 RJ45 network port that is reserved for future use. QAM A

Содержание OmniHub 16

Страница 1: ...July 2020 www sencore com 1 605 978 4600 Revision 1 7 OmniHub 16 User Manual...

Страница 2: ...s should be made directly to those companies This document may also have links to third party web pages that are beyond the control of Sencore The presence of such links does not imply that Sencore en...

Страница 3: ...ur attention DANGER The DANGER symbol calls your attention to a situation that if ignored may cause physical harm to the user CAUTION The CAUTION symbol calls your attention to a situation that if ign...

Страница 4: ...objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped Do not expose this apparatus to dripping or splashing and ensure...

Страница 5: ...ation or operation email ProCare Sencore com WARNING To reduce the risk of fire or electrical shock never allow your equipment to be exposed to water rain or high moisture environments If it is expose...

Страница 6: ...a list of the items should be contained 1 OmniHub 16 chassis 2 OmniHub 16 software 3 AC power cables 4 Breakout or adapter cables depending on option modules If any of these items were omitted from t...

Страница 7: ...20 3 2 3 IP INPUT 23 3 2 4 IP OUTPUT 26 3 3 MODULE CONFIGURATION 30 RECEIVER MODULES 30 3 3 1 OHR DVBC 00 30 3 3 2 OHR DVBC ISDBT 01 35 3 3 3 OHR DVBS2CI 00 36 3 3 4 OHR DVBS2FTA 00 00A 36 3 3 5 OHR...

Страница 8: ...SSARY 93 APPENDIX B A MONROE ONENETSE CONFIGURATION AND TESTING 94 APPENDIX C SPECIFICATION 97 APPENDIX D WARRANTY 111 APPENDIX E SUPPORT AND CONTACT INFORMATION 111 4 4 1 Returning for Service or Cal...

Страница 9: ...ub 16 User Manual Page 9 of 112 Section 1 Overview TABLE OF CONTENTS 7 SECTION 1 OVERVIEW 9 1 1 PRODUCT INTRODUCTION 10 1 2 FRONT PANEL OVERVIEW 10 1 3 REAR PANEL OVERVIEW 11 1 4 OPTION MODULE OVERVIE...

Страница 10: ...and powerful function it can be widely used at hotel hospital communities clubs campuses or other places with DTV headend where massive programs are required to be processed in a cost effective way Om...

Страница 11: ...3 AAC 8CH AC3 2 channel stereo audio and AAC license per 8 channels encoder module OH16 OPT 00 Rear attachment bracket for OmniHub 16 including 2pcs telescoping side metal strip 2pcs rear metal strip...

Страница 12: ...are but share the same Software Encoder Modules Description OHE HDMI 00 4 channel HDMI encoding module supports H 264 HD SD MPEG 2 SD MPEG1L2 and optional AC3 AAC professional chip OHEA HDMI 00 4 chan...

Страница 13: ...tor Module Description OHM QAMA R00 16 channel QAM modulator module Annex A C non adjacent output and 1 RF female port for output OHM QAMB R00 16 channel QAM modulator module Annex B non adjacent outp...

Страница 14: ...for output OHM 8VSB R01 4 channel 8VSB ATSC modulation module adjacent output and 1 RF female port for output OHM 8VSB R01A 8 channel 8VSB ATSC modulation module adjacent output and 1 RF female port...

Страница 15: ...OmniHub 16 User Manual Page 15 of 112 Section 2 Installation TABLE OF CONTENTS 7 SECTION 2 INSTALLATION 15 2 1 RACK INSTALLATION 16 2 2 AC POWER CONNECTION 16...

Страница 16: ...mniHub 16 into the position in the rack Secure the chassis to the rack by installing the four supplied screws through the front mounting holes and tightening 2 2 AC Power Connection The Dual Redundant...

Страница 17: ...nd humid condition the equipment should be acclimated to the warm and humidity condition for at least 30 minutes Powering up a non acclimated unit may lead to shortcut or other damage to electronic co...

Страница 18: ...30 3 3 1 OHR DVBC 00 30 3 3 2 OHR DVBC ISDBT 01 35 3 3 3 OHR DVBS2CI 00 36 3 3 4 OHR DVBS2FTA 00 00A 36 3 3 5 OHR 8VSB 00 37 3 3 6 OHR DVBT2CI 00 43 ENCODER MODULES 45 3 3 7 OHE HDMI 00 R01 45 3 3 8...

Страница 19: ...into the OmniHub 16 Web Interface To open the OmniHub 16 web interface use one of the following supported browsers and navigate to the unit s IP address Firefox Google Chrome Factory network settings...

Страница 20: ...the picture above It also shows the front and rear view image of OmniHub 16 with friendly label that show the status of each module connected in the 6 slots Device Information page shows the firmware...

Страница 21: ...and sub board which user can find in Advance Setting as shown in the picture below Click the button on the right side for the changes to take effect Time tab allows you to check the current system ti...

Страница 22: ...ort configuration import or export licenses only baseboard reboot the whole unit restore to factory default only baseboard and export logs and clear log only baseboard Click the button on the right si...

Страница 23: ...OmniHub 16 IP input has a total of 120 channels which means it can accommodate 120 IP address multicast Once a channel is enabled the IP address and IP port configured for the channel will appear in t...

Страница 24: ...picture below Basic Settings tab displays the configuration page of the IP input You can enable the TS and set the input IP Address IP port and Protocol of the source multicast To enter many IP addres...

Страница 25: ...input channel toward the available output channel IP or RF Two types of routing are possible 1 Bypass mode In this mode routes can only be done when outputting a whole input transport stream towards a...

Страница 26: ...hannel will be loaded in this page automatically but when you change the input source you should refresh the changed channel manually by selecting the channel and clicking Channel Scan button 3 2 4 IP...

Страница 27: ...Bitrate status will display overload which indicates some errors in the channel Clicking the icon under the TS Analysis button will display the information on the structure of the transport stream Cl...

Страница 28: ...play the detailed information of the service PCR PMT Video and Audio PID and Bitrate as shown in the picture below Basic Settings tab displays the configuration page of the IP output You can enable th...

Страница 29: ...P input receiver modules or encoder modules In picture below clicking the area marked as click here you can make changes to the transport stream i e edit Original Network ID edit TS ID edit Service ID...

Страница 30: ...4 DVBC signals simultaneously and support 2 CAM cards for descrambling 3 3 1 1 Module Status By selecting the OHR DVBC 00 on the module list you will be automatically redirected to the Status page of...

Страница 31: ...l Clicking under TS Analysis will display the information on the structure of the transport stream as shown in the picture below Clicking under Service List will display information on the services in...

Страница 32: ...Bit Rate from 48Mbps to 108Mbps in pull down list depending on the total effective bitrate of services you want to decrypt at Click the Apply button on the right side to make the change takes effect...

Страница 33: ...e icon and below Destination Settings You can route a whole stream or a service s from the input channel toward the available output channels IP or RF Two types of routing are possible 1 Bypass mode I...

Страница 34: ...ted 2 Select the correct Output and Channel you want to output the service to 3 Check on Multiplex on the channel you want to output You can output multiple service in one channel or output one servic...

Страница 35: ...ory Default the unit 3 3 2 OHR DVBC ISDBT 01 OHR DVBC ISDBT 01 is a 4 channel DVBC Annex B ISDBT receiving and descrambling module with 1 RF female connector and 2 CI slots The module can receive sign...

Страница 36: ...how the parameter range of each field For the LNB power Channel 1 1 and 1 2 share power with each other from LNB 1 Channel 2 1 and 2 2 share power with each other from LNB 2 Name Range Satellite Frequ...

Страница 37: ...4 channel 8VSB receiving module with 4 RF connectors Picture below shows the front plate of the 8VSB module Module specification 4 RF female connectors Frequency range 50 860MHz Bandwidth 6MHz Modula...

Страница 38: ...alysis will display the information on the structure of the transport stream as shown in the picture below Clicking the icon under Service List will display information on the services included in the...

Страница 39: ...an and frequency of a specific receiver can be selected using drop down lists Table below presents supported channel plans Channel Plan Frequency of RF Channels Off Air CH2 57MHz CH3 63MHz CH4 69MHz C...

Страница 40: ...ut channel toward the available output channel IP or RF Two types of routing are possible 1 Bypass mode In this mode routes can only be done when outputting a whole input transport stream towards an o...

Страница 41: ...nel where the service will be multiplexed Do not forget to click the Apply button on the right side to make the change takes effect To clear the whole routing table click button There is a channel sca...

Страница 42: ...To open the log management menu click on the Open button The newly opened menu allows you to enable disable logging After login is enabled additional control buttons will be displayed clean log clean...

Страница 43: ...module Locked Status of each channel shows the signals if these channels are locked or unlocked If the signal is good there will be values of Total Bitrate and Effective Bitrate Total Bit rate in Mbp...

Страница 44: ...Clicking on the service name under the service will display the detailed information of the service PCR PMT Video and Audio PID and Bitrate as shown in the picture below CAM Max Bit Rate 48Mbps to 108...

Страница 45: ...se refer to OHR DVBC 00 module on page 33 to 34 In Descrambling Settings there are CAM1 CAM2 and No Descrambling options Select the correct CAM to decrypt the service and click Apply to make the chang...

Страница 46: ...an HDMI source is connected Video resolution of the source video will also appear in the status Other details in status are HDCP encryption Video Bitrate and Audio Bitrate OHE HDMI 00 OHE HDMI R01 Cli...

Страница 47: ...ck specific parameters you want to set and see Click the Apply button on the right side for the changes to take effect Video Parameter Range Video Parameter Range Video Encoding Format H264 MPEG2 Prof...

Страница 48: ...Name Length is 1 16 PCR PID 32 8190 Video PID 32 8190 PMT PID 32 8190 Video Parameter Range Video Parameter Range Video Type H264 Profile HIGH MAIN Video Resolution Auto 1920 1080_60i 1920 1080_50i 19...

Страница 49: ...l Y 0 1080 Dual Width 2 1920 Dual Height 2 1080 Dual Color White Black Blue Green Red 3 3 7 3 Output For the Output both models have direct IP output and multiplexing But only OHE6 HDMI R01 has RTMP o...

Страница 50: ...second eth is reserved to output IP streams in an another different VLAN Enabling the second eth and set IP Address Subnet Mask Default Gateway in the same segment of the Unicast IP the another diffe...

Страница 51: ...on the intended receiving platform and enter the corresponding URL and port 3 3 7 4 Insertion only available in the OHE HDMI R01 module You should choose a channel first before you set Insertion LOGO...

Страница 52: ...20 Dual Position Y 0 1080 Dual Size width 0 1920 Dual Size Height 0 1080 Dual Subtitle setting Subtitle Parameter Range LOGO Parameter Range Position Bottom Top Middle Size width 0 1920 Dual Size Heig...

Страница 53: ...Dual 3 3 7 5 System System tab allows you to perform the following tasks Import export license Log manages Reboot Factory Default To open the log management menu click on the Open button The newly op...

Страница 54: ...orts MPEG1 L2 AAC and AC3 audio encoding 3 3 8 1 Module Status Module Status for the HDMI encoder shows the Bitrate of each port when an HDMI source is connected The Status for OHE HDMI 02 is the same...

Страница 55: ...at H264 MPEG2 GOP Size 12 48 Video Resolution Auto 1920 1080_60i 1920 1080_50i 1920 1080_30p 1920 1080_25p 1080 720_60p 1080 720_50p 720 480_60i 720 576_50i Level Level_3 0 Level_3 1 Level_3 2 Level_4...

Страница 56: ...encoding a single program and outputting it directly to IP This setting will not occupy multicast bandwidth of the baseboard If you want to use IP output channel on the encoder module and the baseboar...

Страница 57: ...be replaced by the Audio and Video from the EAS module On this page you need to input the EAS Source Multicast Address Command port and Data port This information can be seen on the EAS page 3 3 8 5 S...

Страница 58: ...ed Video resolution of the source video will also appear on the status Clicking on the button will display information on the structure of the transport stream This will show more details about the Se...

Страница 59: ...080_60i 1920 1080_50i 1920 1080_30p 1920 1080_25p 1080 720_60p 1080 720_50p 720 480_60i 720 576_50i Level Level_3 0 Level_3 1 Level_3 2 Level_4 0 Level_4 1 Level_4 2 Video Bitrate Kbps 100 and 18000 P...

Страница 60: ...ifferent 3 3 9 3 IP Output This feature is specifically for encoding a single program and outputting it directly to IP It will not occupy multicast bandwidth of the baseboard If you want to use IP out...

Страница 61: ...encoder will be replaced by the Audio and Video from the EAS module 3 3 9 5 System Operation System tab allows you to perform the following tasks Import export license Log manages Reboot Factory Defa...

Страница 62: ...export logs filter dialog box 3 3 10 OHE HDMI 05 05A OHE HDMI 05 05A module is a 4 8 channel HDMI encoding module that supports H 264 This supports AC3 and AAC via license and supports OSD Subtitle lo...

Страница 63: ...l as shown in the image below 3 3 10 2 Module Basic Settings This page allows you to modify the Video Audio and Service Parameters Click Advanced Settings to see all parameters you can modify and chec...

Страница 64: ...ck the one you want to show that picture field will turn green LOGO Parameter Range LOGO Parameter Range Position X 0 1920 Dual Position Y 0 1080 Dual Size width 0 1920 Dual Size Height 0 1080 Dual Su...

Страница 65: ...0 1080 Dual 3 3 10 4 Module IP Output This feature is specifically for encoding a single programand outputting directly to IP It will not occupy multicast bandwidth of baseboard If you want to use IP...

Страница 66: ...vice level 1 Click on pencil icon There will always be a BaseBoard selection for the IP output and other Output options depending on the module inserted 2 Select the correct Output and Channel you wan...

Страница 67: ...nd Program Name The following parameters will display values once a good SDI source is connected 3 3 11 2 Module Basic Settings The Setting for SDI has Basic and Advanced Parameters Basic Parameters a...

Страница 68: ...Encoding Format AC3 AC3_Passthrough MPEG1_Layer2 MPEG2_AAC MPEG4_AAC Audio Bitrate Kbps 128 384 AC3 64 384 MPEG1_Layer2 64 384 MPEG2_AAC MPEG4_AAC Audio Source SDI1 SDI2 SDI3 SDI4 Analog Volume dB 20...

Страница 69: ...VLAN you can output the Unicast stream to the another VLAN To use Multiplexing mode on service level 1 Click on pencil icon There will always be a BaseBoard selection for the IP output and other Outpu...

Страница 70: ...nual Page 70 of 112 OHE CVBS R01A 16 CH Like all other modules OHE CVBS Status shows the bitrate of each channel and you can check the TS Analysis and Service List here See picture below 3 3 12 1 Modu...

Страница 71: ...GOP Size 1 60 Chrominance 0 100 Profile HIGH MAIN Audio Parameter Range Audio Parameter Range Audio Encoding Format MPEG1_Layer2 Audio Bitrate Kbps 32 192 Audio Sampling Rate KHz 48 Volume dB 20 20 D...

Страница 72: ...mpling Rate KHz 48 Volume dB 20 20 Delay ms 2000 2000 Service Parameter Range Service Parameter Range Program Name String between 1 31 Audio PID 32 8190 Provider Name String between 0 31 PCR PID 32 81...

Страница 73: ...y setting Destination MAC The second eth is reserved to output IP streams in another different VLAN Enabling the second eth and set IP Address Subnet Mask Default Gateway in the same segment of the Un...

Страница 74: ...le disable logging After login is enabled additional control buttons will be displayed clean log clean screen export logs filter dialog box Modulation Modules 3 3 13 OHM QAMA 00 R00 OHM QAM 00 R00 R01...

Страница 75: ...ot of heat the Module is also designed to automatically powered off when the temperature is higher than 74 degrees Celsius 165 2 degrees Fahrenheit The status page for all Output modules of OmniHub 16...

Страница 76: ...be seen here Every Channel in QAM output has Original Network ID and TS ID It is important to identify the TS ID properly Labeling the TS will help you to monitor your output services It is also impor...

Страница 77: ...work and NIT Stream For NIT Stream you can create Cable Descriptor and Logical Channel Number LCN You need to Add and Input first the correct Original Network ID and TS ID Once it is done click on the...

Страница 78: ...the correct Frequency on each TS and add Repeat the procedure until all the Frequencies are added LCN or Logical Channel Number are created in the same way with Cable Descriptor On 1 frequency you wil...

Страница 79: ...software For the Status Settings Service Configuration and System Operation please refer to previous module OHM QAMA 00 R00 at page 74 to 77 3 3 15 OHM QAMB 00 R00 OHM QAMB 00 R00 module supports up t...

Страница 80: ...SI Interval ms 50 10000 Constellation QAM 64 256 Channel No Up to Channel Standard 3 3 15 3 Module Output Service Configuration for QAMB are very simple compared to QAMA You can edit the Original netw...

Страница 81: ...QAM configuration on page 74 for reference 3 3 17 1 Module Basic Settings Click the Apply button on the right side to make the change take effect Name Range Name Range RF level dBmV 28 48 PSI SI Inte...

Страница 82: ...s for the OHM OFDM is like in OHM6 QAMA and another modulator module It will show Lock Status of each channel when the signal is stable 3 3 18 1 Module Basic Settings For the Settings of OHM OFDM R01...

Страница 83: ...rvice Name PID and create LCN Descriptor and Cable Descriptor For more details please check OHM QAMA 00 on page 74 for reference 3 3 19 OHM ISDBT R01 R01A OHM ISDBT R01 R01A module supports up to 4 8...

Страница 84: ...ich should be different in each TS Fill the Original Network ID and TS ID of each TS frequency in the field of the base TS frequency and then click Add to create a NIT stream of this TS frequency Clic...

Страница 85: ...STB you will get all programs in order of LCN which you set Function Modules 3 3 20 OHP EAS The OHP EAS 00 module provides the ability to interrupt Encoder playback and switch to an external transport...

Страница 86: ...nector EAS Program Input Here you can select where the content originates from AV Content is provided as RCA Analog AV inputs to EAS built in the encoder ASI Content is provided as ASI with MPEG Trans...

Страница 87: ...Encoder Module Table of all parameters in the EAS module Name Range Name Range Command Input Setting EAS Signal Input Digital IP Analogue Dry Contact EAS Program Input ASI AV Trigger Mode Normally Ope...

Страница 88: ...module Status Page 3 3 21 OHP CAM 00 OHP CAM 00 is used to decrypt and encrypt services It has 2 independent CI card slots that are compatible with mainstream CAM cards but support only Xcrypt CAM CA...

Страница 89: ...0 on page 30 to 35 for reference Note that this module has scrambling and descrambling functions To choose which function you want to use go to System Operation and select the CAM mode 3 3 21 2 CI You...

Страница 90: ...not be saved 3 3 22 OHP EIT 00 OHP EIT 00 is a function enabled by default on the modulator and disabled in all IP output channels of the baseboard This is only used when a certain service has wrong...

Страница 91: ...OmniHub 16 User Manual Page 91 of 112 3 3 22 3 Module System System is for you to upgrade license of the board when needed Here you can also check logs reboot and reset the unit to factory default...

Страница 92: ...ES 92 APPENDIX A ACRONYMS AND GLOSSARY 93 APPENDIX B A MONROE ONENETSE CONFIGURATION AND TESTING 94 APPENDIX C SPECIFICATION 97 APPENDIX D WARRANTY 111 APPENDIX E SUPPORT AND CONTACT INFORMATION 111 4...

Страница 93: ...G Electronic Program Guide FEC Forward Error Correction GOP Group of Pictures HD High Definition HDCP High bandwidth Digital Content Protection HDMI High Definition Multimedia Interface Kbps 1000 bit...

Страница 94: ...eo The Monroe box will need to be configured in a very specific way in order to work with the proposed OmniHub 16 EAS features External Configuration 1 The first step is to connect an Ethernet cable t...

Страница 95: ...ke what are shown below Enable Alert Forwarding and Encoder Originated Alerts to be sent to DVS644 SCTE18 devices 4 A DVS644 SCTE 18 CEAM Client Connection should already be configured If not click th...

Страница 96: ...SCTE18 messages on any other port 7 Also make sure the In Band checkbox is disabled The OmniHub 16 will be using the Out Of Band PID 0x1FFC 8 Another very important configuration is that the Alert Re...

Страница 97: ...rigger it to replace all services on the output with an encoded version of the Monroe video and audio outputs 15 seconds after the last SCTE18 is received the OmniHub 16 should return all services to...

Страница 98: ...40 80dBuV CA system Supports mainstream CAS DTMB Receiver Input 4 channels via 1 RF female connector CI 2 x PCMCIA CI slots CAM Descrambled channel quantity depends on CAM capability 2 CAMs could be...

Страница 99: ...Frequency Range 177 143 863 143 MHz Bandwidth 6 7 8MHz Constellation DQPSK QPSK 16QAM 64QAM FEC 51 2 2 3 3 4 5 6 7 8 Automatic Signal Level 80 20dBm CA system Supports mainstream CAS DVB S S2 FTA Rece...

Страница 100: ...T2 1 4 1 8 1 16 1 32 1 128 19 256 19 128 FFT Size DVB T 2K 8K DVB T2 1K 2k 4K 8K 16k 32K Signal Level 80 20dBm CA system Supports mainstream CAS DVB S S2 with CI Receiver Input C Ku Band 4 channels v...

Страница 101: ...ndent power supplies for LNB 1 3 LNB 5 LNB 7 LNB Current 13V 18V LNB Current Max 400mA Constellation QPSK 8PSK Frequency Range 950 2150MHz Signal Level 70 20dBm Roll off Factor 0 15 0 20 0 25 0 35 Sym...

Страница 102: ...8K Code Rates 1 2 2 3 3 4 5 6 7 8 Output Level Max 105dBuV MER 32dB 8VSB Modulation Output 4 8 frequencies via 1 RF female connector 75 Standard ATSC A 35 Frequency Range 50 860MHz Bandwidth 6MHz Cons...

Страница 103: ...Level Max 105dB V MER 32dB QAMB Modulation Output 4 8 frequencies via 1 RF female connector 75 Standard ITU T J 83 Annex B Frequency Range 47 862MHz Bandwidth 6 7 8MHz Constellation 64QAM 256QAM Symb...

Страница 104: ...L4 0 4 1 4 2 SD MP HP L3 0 3 1 3 2 Resolution SD 576i50 480i59 94 HD 1080p 25 30 1080i 50 59 94 60 720p 50 60 Output supports progressive format only and resolution support up to 1920 1080p30 Bitrate...

Страница 105: ...Aspect Ratio Automatic or Manual Audio MPEG 1 Layer II AAC Optional AC3 Optional Audio Bitrate 32 384Kbps Audio Mode Stereo 2 0 including downmix Audio Sampling Rate 48KHz Audio Volume Leveling 20dB...

Страница 106: ...264 AVC HD MP HP L4 0 SD MP HP L3 0 MPEG 2 SD MP ML HD MP HL Resolution SD 576i50 480i59 94 HD 1080p 25 30 50 59 94 60 1080i 50 60 720p 50 60 The maximum output resolution is 1080i60 Bitrate Control...

Страница 107: ...dual encoding Audio Mode Stereo 2 0 including downmix Audio Sampling Rate 48KHz HEVC HDMI Encoder 8 CH Input 8 channels via 8 HDMI female connectors HDMI 1 4 Video H 264 AVC MP HP L4 2 H 265 HEVC MP...

Страница 108: ...Output supports progressive only and resolution support up to 1080p30 Bitrate Control CBR Video Bitrate 600 20 000Kbps GOP Structure IPPP GOP Size 1 60 Aspect Ratio Automatic or Manual Audio MPEG 1 L...

Страница 109: ...hannels 2 x RCA DB15 adaptor cables come along with the module Video H 264 AVC SD MP HP L3 MPEG 2 SD MP ML Resolution SD 576i50 480i59 94 Bitrate Control CBR Video Bitrate 1000 6 000Kbps GOP Structure...

Страница 110: ...l EAS input SCTE 18 via 1 RJ45 port Analogue EAS input via 3pin contact closure CVBS input via 1 RCA connector Audio L R input via 2 RCA connector TS input via 1 BNC connector Video H 264 SD MP HP L3...

Страница 111: ...ibration The OmniHub 16 is a delicate piece of equipment and needs to be serviced and repaired by Sencore Periodically it is necessary to return a product for repair or calibration In order to expedit...

Страница 112: ...ed and shipped back to Sencore It s best to use the original box and packaging for the product but if these are not available check with the customer service representative for the proper packaging in...

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