Page 46 of 106
Basic Rider Optimization Training for the Segway
HT
Instructor Guide and Participant Workbook
Rev 3.5i - January 2004
© Segway LLC 2002
P/N 1707100001aa
System Faults
If the Segway HT detects a fault in the hardware of the Segway HT, one of the following icons (which
are red and always displayed together with a wrench icon) will appear in the Display. The Segway HT
cannot be used until the fault is cleared. Attempt these steps in the order listed to clear the fault. If
you are unsuccessful, contact Segway Customer Support at www.segway.com or call 1-866-
4SEGWAY (1-866-473-4929).
Display Icon
Definition
User Response
There is a fault
in the rear
Battery Pack.
There is a fault
in the front
Battery Pack.
1. Remove and reseat the faulted Battery Pack.
2. Power on Segway HT.
3. If the same icon appears, remove both Battery Packs,
reverse locations of the Battery Packs (swap front and
rear), and reseat both Battery Packs.
4. If, after reversing and reseating the Battery Packs, the
same icon appears (indicating that the fault remains in the
same Battery Pack location), then check and make sure
the two cable connectors are properly connected. Then
power on the Segway HT. If the same icon appears,
contact Segway at [email protected] or
call 1-866-4SEGWAY (1-866-473-4929).
5. If, after reversing and reseating the Battery Packs, the icon
changes to indicate that the fault is now in the other Battery
Pack location, then contact Segway at
[email protected] or call 1-866-
4SEGWAY (1-866-473-4929) to order a new Battery Pack.
6. Because the Segway HT performs at the level of the lesser
Battery Pack, whenever you replace a Battery Pack,
consider replacing both Battery Packs, depending upon the
age of the non-fault Battery Pack.
There is a fault
in the
Platform.
There is an
unidentified
fault in the
Segway HT.
1. Remove and reseat both Battery Packs.
2. Power on Segway HT.
3. If same icon appears, check and make sure the two cable
connectors are properly connected.
4. Power on the Segway HT. If the same icon appears,
contact Segway Customer Operations at
[email protected] or call 1-866-
4SEGWAY (1-866-473-4929).
Display ID Instructions
Say
:
“This is an exercise to help you become familiar with how the Display on the Segway HT
communicates with you through icons. Match up the Display icon with the appropriate description.
Mark the number of the description in the box with the Display icon. Let’s do the first one together.”
Point
to the Display icon in box 1A. Ask which number definition in the Workbook corresponds to the
Display icon. Have participants write the number of that description in the shaded triangle.
Direct
the participants to work in groups of 2 or 3, and encourage them to interact with each other.
Optional: Explain
: “Now, I am going to split the group. Both groups will participate in Display ID and
ride, just at different times.”