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Doc. No.: A05280692 Rev. AE ECO: 13200 Date: 11/04/2019
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WITH RESPECT TO THE HARDWARE AND/OR ITS USE WITH OR OPERATION IN THE SECURE CARE
SYSTEM THAT MIGHT OTHERWISE ARISE OR BE IMPLIED FROM THE FACT THAT SUCH HARDWARE
CARRIES SECURE CARE’S LOGO OR NAME OR ANY OTHER TRADEMARK, SERVICE MARK OR TRADE
NAME USED OR CLAIMED BY SECURE CARE OR FROM THE DELIVERY OR INSTALLATION OF THE
HARDWARE WITH SECURE CARE SOFTWARE, PARTS AND/OR PRODUCTS OR FROM A COURSE OF
DEALING OR USAGE IN TRADE. ALL RESPONSIBILITY FOR DESIGNING, MANUFACTURING, LABELING
AND WARNING OF HIDDEN DEFECTS OR DANGERS IN THE HARDWARE AND/OR ITS USE WITH AND
OPERATION IN THE SECURE CARE SYSTEM RESTS EXCLUSIVELY WITH THE HARDWARE
MANUFACTURER AND/OR VENDOR, AND ANY CLAIMS, COSTS, DAMAGES OR LIABILITIES ARISING
FROM THE HARDWARE AND/OR ITS USE WITH OR OPERATION IN THE SECURE CARE SYSTEM SHALL
BE MADE SOLELY AGAINST THE HARDWARE MANUFACTURER AND/OR VENDOR.
C.
Secure Care’s software, parts and products are designed for operation in a wireless system. However, the range,
performance, and predictability of any wireless system, including Secure Care’s, is dependent on several factors,
including, but not limited to, the following: building structure; environmental extremes (e.g., temperature, earth tremors,
air pollution, etc.); the proximity of other wireless devices; the presence of variable speed products; sources of Radio
Frequency Interference (RFI); physical orientation and positioning of the equipment; and sources of Electro Static
Discharge (“ESD”). Secure Care cannot be responsible for the effect of these types of factors on operation of its software,
parts and products.
D
. This Product must be installed, set-up, tested, supported, operated, maintained, repaired and used only in
accordance with all manuals and instructions (including the user, installation, technical and other manuals) issued by
Secure Care (the “Product Manuals”). It is your responsibility to assure that any person who might be installing, setting-
up, testing, supporting, maintaining or repairing this Product knows the contents of and has access to the Product Manuals
and has successfully completed Secure Care technical training. It is also your responsibility to assure that any person
who might be operating or using this Product knows the contents of and has access to the Product Manuals and has
successfully completed Secure Care in-service training. If you do not have the Product Manuals or if you have any
questions regarding this Product and/or its installation, set-up, testing, support, operation, maintenance, repair or use,
please call Secure Care at the telephone number provided in section 2.B below. Secure Care cannot be responsible for
performance problems caused by a failure to follow published and appropriate procedures for installation, set-up, testing,
support, operation, maintenance, repair and use.
All adjustable features on new and repaired Secure Care software, parts and products are shipped with “factory default”
settings. These “factory default” settings may not comply with building and life safety codes or other applicable laws and
regulations in the location where they are installed or operated. Secure Care strongly recommends, therefore, that the
settings on all Secure Care software, parts and products be checked and, if necessary, reset to comply with local building
and life safety codes and other applicable laws and regulations at the time of any installation, set-up, testing, support,
maintenance or repair.
E.
Secure Care’s system is driven by software. However, the performance and reliability of any software-driven
system depends on adequately maintaining the recommended minimum configuration of computing platform, operating
systems and applications programs and on regularly performing industry-standard and application-specific backup
processes. If recommended minimum configurations of computing platform, operating systems, and applications
programs are not adequately maintained, or if appropriate backups are not regularly performed, the software may not
drive the system as intended. Secure Care cannot be responsible for operational problems caused by a failure to perform
these maintenance and backup procedures.
F
. Secure Care does not authorize, and strongly recommends against, any installation or field replacement of software,
parts or products by untrained contractors or facility staff. Such work can be hazardous, can render the system ineffective
and will void any Secure Care warranty or liability that might otherwise relate to the system.
Before any software, parts or products, which have been designed and manufactured by Secure Care can be safely
installed, set-up, tested, supported, maintained or repaired, technical training in accordance with standards established by
Secure Care is required. Regardless of how Secure Care’s software, parts or products are obtained, they should not be
installed, set-up, tested, supported, maintained or repaired by any person who has not satisfactorily completed that
technical training (a “qualified service technician”.) When Secure Care’s software, parts or products are sold separately
from installation services, it is assumed that only a qualified service technician will conduct any installation, set-up,
testing, support, maintenance or repair involving that software, part or products.
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