Troubleshooting Tables
Table 3-1 Initialization
Corrective Action
Possible Cause
Symptom
Connect the power cable.
The power cable is not
connected.
The system does not
turn on.
Replace the fuse. Refer to "Replace the Fuse" in the
Operator Guide
.
The fuse is blown.
Check the user permissions for the registry entries for
the COM ports. The relevant registry entry is typically
The COM port is not detected.
The C100
HT
software
cannot communicate
with the system.
named
HKEY_ LOCAL
_MACHINE\SYSTEM\Control
Set001\Enum\ACPI\PNP0501\<X>\Device
Parameters
, where <X> is a number. Make sure that
the "Everyone" user has at least read permission for
this entry. If not, the COM port scan procedure might
fail if the user operating the C100
HT
software does not
have administrator permissions.
Check the COM port setting. Refer to "Settings" in the
C100
HT
Software Help
.
The COM port setting is not
correct.
Make sure that the RS-232 cable is connected to the
system and the controller.
The RS-232 cable is
disconnected.
1. Inspect the fuse and replace it if needed.
2. Press the power switch on the rear of the system to
turn on the system.
The system is not turned on.
Installation Guide
C100
HT
Biologics Analyzer System
RUO-IDV-09-3829-A
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3
Troubleshooting
