Schlage CT5000, Руководство пользователя

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22 • Schlage • CT5000 user guide
Troubleshooting
Problem
Problem
indication Solution
CT5000 is not
operating
No blink from
PWR/TAMPER
LED
Confirm connection to external power supply. See
Wiring diagram CT5000 x magnetic lock on page
10, page 11 and page 12.
The PWR/TAMPER LED should flash green when the
CT5000 is powered and the lid is removed.
Confirm the J8 jumper is in LINE position.
The credential
reader is not
operating
properly
The CT5000
STRIKE Relay/LED
is not activated
when a card or
keypad credential
is presented
Confirm that the four (4) connections required for
basic operation readers are properly connected:
Power, Ground, CLK/D1 and DATA/D0.
Confirm that CLK/D1 and DATA/D0 wiring is not
reversed.
Consult the reader’s user guide and confirm that the
reader has specified power.
The reader’s
beeper and/or LED
is not functioning
as expected
The CT5000 does not configure and may not control
the reader’s beeper or LED settings.
Consult the reader’s user guide for more information
on configuring the reader’s beeper or LED patterns.
HHD is not
communicating
with the
CT5000
No USB LED
HHD display
reads “No Device
Connected”
Make sure the USB connector is properly connected.
The USB LED will blink green.
Set the HHD connection type to “USB”. See
Handheld
Device (HHD)
on page 14.
Unable to
configure
settings with
HHD
HHD display reads
“Your HHD is not
authenticated to
perform this action”
Check that the HHD is properly coupled to the
CT5000. See Handheld Device (HHD) on page 14.
Important things to know before calling technical service:
• The CT5000 may not provide complete control of the reader’s beeper or LEDs. Please
consult the reader’s manufacturer for instruction on reader configuration.
• The two reader inputs on the CT5000 are independent inputs. Both have the same
access control rights.
• AUX relay action is assigned by the door programming. A credential must have AUX
relay rights before the CT5000 will activate the AUX relay. The AUX relay will activate
only when the CT5000 is in normal operating mode .
• When the CT5000 is operating in construction mode, only the strike relay will activate
for access.