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How Does it Work?
Having a Samsung Tech service your TV remotely is easy.
Call the Samsung Contact Center
and
ask for remote support.
Open the menu
on your TV and go to
the
Support section
.
Select
Remote Management
, and
then read and agree to the service
agreements. When the PIN screen
appears, provide the PIN number to the
agent.
The agent
accesses your TV
.
Finding the Information You Need for Service
MENU
>
Support
>
Contact Samsung
Try Now
Use this option to display the address of the Samsung website, the call center phone number, your
TV's model number, your TV's software version, the Smart Hub info, and other information you may
need to get service support from a Samsung call agent or the Samsung website.