T
ROUBLESHOOTING
6.6
[Comm. Error]
The machine has a
communication problem.
Ask the sender to try again.
CRU Fuse Error
The machine has a problem
with recognizing the new toner
cartridge.
Please contact a service
representative.
Document Jam
The loaded document has
jammed in the ADF (Automatic
Document Feeder).
Clear the document jam. See
page 6.2.
[Door Open]
The front or rear cover is not
securely latched.
Close the cover until it locks into place.
Group Not Available
You have tried to select a
group location number where
only a single location number
can be used, such as when
adding locations for a
broadcasting operation.
Just use a one-touch or speed dial
number or dial a number manually
using the number keypad.
[Incompatible]
The remote machine does not
have the requested feature,
such as a delayed
transmission.
It also occurs if the remote
machine does not have enough
memory space to complete the
operation you are attempting.
Reconfirm the remote machine’s
features.
[Jam 1] or
[No Cartridge]
The toner cartridge is not
installed.
Install the toner cartridge. See
page 1.8.
Line Busy
The remote person did not
answer or the line is already
engaged.
Try again after a few minutes.
[Line Error]
Your machine cannot connect
with the remote machine or
has lost contact because of a
problem with the phone line.
Try again. If the problem persists, wait
an hour or so for the line to clear and
try again.
Or, turn the ECM on. See page 4.6.
Load Document
You have attempted to set up a
copy or fax operation with no
document loaded.
Load a document and try again.
[Low Heat Error]
There is a problem in the fuser
unit.
Unplug the power cord and plug it back
in. If the problem persists, please
contact a service representative.
Open Heat Error
[Over Heat]
[LSU Error]
A problem has occurred in the
LSU (Laser Scanning Unit).
Unplug the power cord and plug it
back in. If the problem persists,
please call for service.
Memory Full
The memory is full.
Delete unnecessary documents,
retransmit after more memory
becomes available or split the
transmission into more than one
operation.
Display
Meaning
Suggested solutions
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