4. Troubleshooting
► Error Code
H1-1310 / H1–1311
► Error message
Paper jam in tray 3
► Symptom
Paper jam has occurred in tray3.
► Troubleshooting method
1) Remove the jammed paper. If the problem persists, check the followings.
2) Check if the paper is loaded in the tray3 properly.
3) Check if the pick up/forward/separation rollers of the tray3 are defective or worn out.
4) Check if the Empty/ Pick up/ Regi-Act sensor of the tray3 is working properly.
5) Check the connection between the motor/clutch and the SCF board. Reconnect the harness.
6) If the problem persists after checking No. 1~5, replace the SCF board.
► Error Code
H1-1320
► Error message
Tray 3 door is open. Close it
► Symptom
Tray 3 door is open.
► Troubleshooting method
1) Check if the tray3 door is closed. If not, close it.
2) If the problem persists, check the door open sensor. If it is defective, replace it.
3) If the sensor is normal, replace the SCF board.
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