4. Troubleshooting
NOTE
1) If the paper source is 'Auto', the device shall feed from MP Tray. Because the LEF envelope can be loaded only in
MP Tray according to Paper Specification.
2) If the length of envelope is over max size of custom width, the device shall not rotate image and just determine
the direction of envelope is SEF.
For example, the A4 model support custom size like W 98-216 ~ L148-356. This model doesn't support C5
Env.(162x229) DL Env.(110x220), No9 Env.(98x225), No10 Env.(105x241) rotation.
•
SFE
Special Feature Enablement (SFE) means to provide the configurable options (On/Off) in service mode for technicians
or dealers to satisfy the requirements from B2B sites easily without changing the firmware installed in a device.
SFE
Code
Description
001
In case of printing in directional media (Letterhead/Preprinted/Punched), the device prints as the same output
direction regardless of simplex or duplex.
007
[PCL6] The device prints as original 1 dot line without 2 dot line compensation.
008
[PCL5] The device ignores paper size command in PRN and prints as paper size in tray.
009
PJL readback response is changed with HPOS.
1) Add <CR><LF> to EOJ response.
2) No EOJ job but EOJ response occurs.
3) Device uses Job name instead of EOJ name.
010
Maximum value of 'Power save time' is increased as 240 min.
012
If the device is in jam status, all print jobs except secure or stored jobs are deleted automatically.
013
The device ignores the USB memory stick and detects only card reader.
017
The device enables XOA web
033
The device shall draw Letter Gothic font as previous thickness.
035
The device shall provide auto scale for A3/Ledger to A4/Letter in case of A4 Models that doesn't support
A3/Ledger size.
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