225
5. Troubleshooting
Operating system problems
1
Common Windows problems
Refer to the Microsoft Windows User’s Guide that came with your computer for further information on Windows error messages.
Condition
Suggested solutions
“File in Use” message appears
during installation.
Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver.
“General Protection Fault”,
“Exception OE”, “Spool 32”, or
“Illegal Operation” messages
appear.
Close all other applications, reboot Windows and try printing again.
“Fail To Print”, “A printer
timeout error occurred”
message appear.
These messages may appear during printing. Just keep waiting until the machine finishes printing. If the message appears in ready
mode or after printing has completed, check the connection and/or whether an error has occurred.
Samsung Printer Experience is
not shown when you click more
settings.
Samsung Printer Experience
is not installed. Download the app. from the
Windows
Store
and install it.
Machine information is not
displayed when you click the
device in the Devices and
Printers.
Check the
Printer properties
. Click the
Ports
tab.
(
Control Panel
>
Devices and Printers
> Right-click on your printer icon and select
Printer properties
)
If the port is set to File or LPT, uncheck them and select TCP/IP, USB, or WSD.
Содержание ProXpress M403 Series
Страница 3: ...3 BASIC 5 Appendix Specifications 100 Regulatory information 109 Copyright 119 ...
Страница 67: ...Installing accessories 67 3 Maintenance 1 2 ...
Страница 72: ...Cleaning the machine 72 3 Maintenance 1 2 2 1 ...
Страница 74: ...Cleaning the machine 74 3 Maintenance 2 1 1 2 ...
Страница 80: ...Clearing paper jams 80 4 Troubleshooting 2 In optional trays The procedure is same for all optional trays ...
Страница 82: ...Clearing paper jams 82 4 Troubleshooting 3 In the multi purpose tray ...
Страница 84: ...Clearing paper jams 84 4 Troubleshooting 1 2 2 1 ...
Страница 87: ...Clearing paper jams 87 4 Troubleshooting 6 In the duplex unit area 1 2 1 2 1 2 ...
Страница 118: ...Regulatory information 118 5 Appendix 22 China only ᆇ 䋼 ...