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5. Troubleshooting
Printing quality problems
If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem.
Condition
Suggested solutions
Light or faded print
•
If a vertical white streak or faded area appears on the page, the toner supply is low. Install a new toner cartridge (see "Replacing the
toner cartridge" on page 62).
•
The paper may not meet paper specifications; for example, the paper may be too moist or rough.
•
If the entire page is light, the print resolution setting is too low or the toner save mode is on. Adjust the print resolution and turn
the toner save mode off. See the help screen of the printer driver.
•
A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning. Clean the inside of your machine
(see "Cleaning the machine" on page 70).
•
The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page
70). If these steps do not correct the problem, contact a service representative.
The top half of the paper is
printed lighter than the rest of
the paper
The toner might not adhere properly to this type of paper.
•
Change the printer option and try again. Go to
Printing Preferences
, click the
Paper
tab, and set the paper type to
Recycled
(see
Содержание ProXpress M403 Series
Страница 3: ...3 BASIC 5 Appendix Specifications 100 Regulatory information 109 Copyright 119 ...
Страница 67: ...Installing accessories 67 3 Maintenance 1 2 ...
Страница 72: ...Cleaning the machine 72 3 Maintenance 1 2 2 1 ...
Страница 74: ...Cleaning the machine 74 3 Maintenance 2 1 1 2 ...
Страница 80: ...Clearing paper jams 80 4 Troubleshooting 2 In optional trays The procedure is same for all optional trays ...
Страница 82: ...Clearing paper jams 82 4 Troubleshooting 3 In the multi purpose tray ...
Страница 84: ...Clearing paper jams 84 4 Troubleshooting 1 2 2 1 ...
Страница 87: ...Clearing paper jams 87 4 Troubleshooting 6 In the duplex unit area 1 2 1 2 1 2 ...
Страница 118: ...Regulatory information 118 5 Appendix 22 China only ᆇ 䋼 ...