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Initializing the TPM chip
When you use the TPM function for the first time or you want to register the user again, you have to initialize the TPM
chip.
Initializing the TPM chip erases all authentication information saved on the TPM chip. Any decision to initialize must be taken
carefully.
To initialize the TPM chip again while the TPM function is in use, you have to decrypt any existing files and folders encrypted
by the TPM function first. Otherwise, you will not be able to access the files and folders after re-initialization.
1
Restart the computer. When the Samsung logo
screen appears, press the F2 key repeatedly.
2
If the BIOS Setup screen appears, move to the
Security > TPM Support item, press Enter and set
the value to Enabled.
3
Move to the TPM State > Change TPM State item,
press Enter and set the value to Clear.
4
Press the F10 key to save the changes.
