5
Recovery Solution Representation (Optional)
Q. What is a Recovery Area?
A. – Samsung computers have an additional partition to recover computers or save backup files. (Only for models with
the Samsung Recovery Solution.)
This partition is called a Recovery Area and it includes a recovery image that comprises of the OS and application
programs.
- You can either double-click the Samsung Recovery Solution icon on the desktop or press F4 while booting the
computer to enter the Recovery Area. Then you can back up the present computer state or recover the computer
from backed up images.
- For deleting the Recovery Area, you need to use an additional Recovery Area Removal Tool. After deleting the
recovery area, you can use the newly created partition for other uses, such as for saving personal data. Be careful
that once the recovery area is deleted, the Samsung Recovery Solutions will not work anymore.
Q. The capacity representation of the hard disk drive(HDD) in Windows is different from the product
specifications.
A. - The capacity of the storage device (HDD) of the manufacturer is calculated assuming that 1KB=1,000 Bytes.
However, the operating system (Windows) calculates the storage device capacity assuming that 1KB=1,024
Bytes, and therefore the capacity representation of the HDD in Windows is smaller than the actual capacity. This
is due to the difference in capacity calculation and does not mean the installed HDD is different from the product
specifications.
- The capacity representation in Windows may be smaller than the actual capacity because some programs occupy a
certain area of the HDD outside of Windows.
- For models with Samsung Recovery Solution, the HDD capacity representation in Windows may be smaller than
the actual capacity because Samsung Recovery Solution uses a hidden area of about 5~20GB of the HDD to save
the recovery image, and that hidden area is not counted towards the total size available to Windows. The size of
Samsung Recovery Solution varies by models because of the different size of applied programs.