68 English
Troubleshooting
Troubleshooting
Problem
Cause
Action
The oven exterior
is too hot during
operation.
There is not sufficient
ventilation space for the
oven.
There are intake/exhaust
outlets on the front and
rear of the oven for
ventilation. Keep the gaps
specified in the product
installation guide.
Objects are on top of the
oven.
Remove all objects on the
top of the oven.
The door cannot be
opened properly.
Food residue is stuck
between the door and
oven interior.
Clean the oven and then
open the door.
Heating including the
Warm function does
not work properly.
The oven may not work,
too much food is being
cooked, or improper
cookware is being used.
Put one cup of water in a
microwave-safe container
and run the microwave
for 1-2 minutes to check
whether the water is
heated. Reduce the
amount of food and start
the function again. Use a
cooking container with a
flat bottom.
The thaw function
does not work.
Too much food is being
cooked.
Reduce the amount of
food and start the function
again.
Problem
Cause
Action
The power turns off
during operation.
The oven has been cooking
for an extended period of
time.
After cooking for an
extended period of time,
let the oven cool.
The cooling fan is not
working.
Listen for the sound of the
cooling fan.
Trying to operate the oven
without food inside.
Put food in the oven.
There is not sufficient
ventilation space for the
oven.
There are intake/exhaust
outlets on the front and
rear of the oven for
ventilation.
Keep the gaps specified
in the product installation
guide.
Several power plugs are
being used in the same
socket.
Designate only one socket
to be used for the oven.
There is a popping
sound during
operation, and the
oven doesn't work.
Cooking sealed food or
using a container with a
lid may causes popping
sounds.
Do not use sealed
containers as they may
burst during cooking
due to expansion of the
contents.
DE68-04351D-01_MW5000H_TL_EN.indd 68
DE68-04351D-01_MW5000H_TL_EN.indd 68
2023-03-30 오후 5:31:28
2023-03-30 오후 5:31:28