English
69
Tr
ouble
shoo
ting
Problem
Cause
Action
The thaw function
does not work.
The oven may not work, too
much food is being cooked, or
improper cookware is being
used.
Put one cup of water in a
microwave-safe container and
run the microwave for 1-2
minutes to check whether the
water is heated. Reduce the
amount of food and start the
function again. Use a cooking
container with a flat bottom.
The interior light is
dim or does not turn
on.
The door has been left open
for a long time.
The interior light may
automatically turn off when the
Eco function operates. Close and
reopen the door or press the
Cancel
button.
The interior light is covered by
foreign matter.
Clean the inside of the oven and
check again.
A beeping sound
occurs during
cooking.
If the Auto Cook function is
being used, this beeping sound
means it's time to turn over
the food during thawing.
After turning over the food,
press the
Start
button again to
restart operation.
The oven is not level.
The oven is installed on an
uneven surface.
Make sure the oven is installed
on flat, stable surface.
There are sparks
during cooking.
Metal containers are used
during the oven/thawing
functions.
Do not use metal containers.
When power is
connected, the oven
immediately starts to
work.
The door is not properly
closed.
Close the door and check again.
There is electricity
coming from the
oven.
The power or power socket is
not properly grounded.
Make sure the power and power
socket are properly grounded.
There is water
dripping.
There may be water or steam
in some cases depending on
the food. This is not an oven
malfunction.
Let the oven cool and then wipe
with a dry dish towel.
MC11J7033CT_AC_DE68-04334R-01_EN.indd 69
6/25/2015 3:44:43 PM